At a Glance
- Tasks: Be the friendly face of our office, welcoming visitors and supporting daily operations.
- Company: Join a dynamic team in a vibrant London location.
- Benefits: Enjoy a competitive salary, flexible hours, and a supportive work environment.
- Other info: Great opportunity for career growth and collaboration with diverse teams.
- Why this job: Make a positive impact by creating a welcoming atmosphere for everyone.
- Qualifications: Customer service experience and strong attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Receptionist is responsible for delivering a professional, welcoming and efficient front‑of‑house experience while supporting day‑to‑day workplace operations. This role works closely with the Workplace Experience Coordinator and collaborates with reception teams across other locations to ensure consistent service standards and operational support.
Location: 4 Orchard Place, SW1H 0BF, London
Working hours: 10am - 7pm, Mon‑Fri
Responsibilities:
- Front of House & Visitor Experience: Be the first point of contact for all visitors, creating a friendly and welcoming first impression. Greet visitors on arrival, register them with building management, arrange access cards where needed and guide them to the right meeting rooms or teams. Keep the reception area clean, organised and presentable throughout the day so it always feels welcoming.
- Workplace & Office Support: Work closely with the Workplace Experience Coordinator to keep a consistent and welcoming front‑of‑house presence. Make sure office and kitchen supplies are stocked and organised, doing regular checks and reordering before anything runs out. Arrange couriers when needed and help manage incoming and outgoing deliveries. Sort and distribute post and packages, including picking up larger deliveries from the loading bay where required.
- Administrative & Finance Support: Support the Finance team by uploading, tracking and reconciling company card transactions. Keep files and records for reception and office documentation organised and up to date. Help with general admin tasks as and when needed.
- Travel and Hotel Bookings: Work with reception teams across other offices to support business travel, including helping with flight and hotel bookings.
- Flexibility & General Duties: Be flexible and help out with additional tasks as needed to support the business. Step in to support other teams or take on related duties when required.
Requirements:
- Previous experience in a customer focused role
- Confidence working with employees at all levels
- Strong attention to detail
- Proficient with Google Workspace
- Experience booking travel
Receptionist employer: capital.com
At our London office located at 4 Orchard Place, we pride ourselves on fostering a vibrant and inclusive work culture that values every team member's contribution. As a Receptionist, you will enjoy a supportive environment with opportunities for professional growth, while being part of a dynamic team dedicated to delivering exceptional service. Our commitment to employee well-being is reflected in our flexible working hours and a collaborative atmosphere that encourages innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to research the company and its culture before your interview. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting and introduction! As a Receptionist, you'll be the first point of contact, so nailing that friendly and professional vibe is key. Try rehearsing with a friend or in front of a mirror.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and keen to learn more about the role and the team you'll be working with. Plus, it helps you figure out if it's the right fit for you!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see how you can create that friendly and welcoming first impression we value so much. Don’t be afraid to show us your enthusiasm for the role!
Tailor Your Experience:Make sure to highlight any previous customer-focused roles you've had. We love seeing how your past experiences align with our needs, especially in creating a professional front-of-house experience. Be specific about your achievements!
Attention to Detail is Key:Since this role requires strong attention to detail, ensure your application is free from typos and errors. A well-organised and polished application reflects the kind of meticulousness we’re looking for in a Receptionist.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at capital.com
✨Nail the First Impression
As a Receptionist, you'll be the first point of contact for visitors. Practice your greeting and body language to ensure you come across as friendly and professional. A warm smile and a confident introduction can set the tone for the entire interaction.
✨Know Your Stuff
Familiarise yourself with the company’s operations and the specific responsibilities of the role. Be ready to discuss how your previous experience aligns with the tasks mentioned in the job description, like managing supplies or supporting the Finance team.
✨Show Off Your Organisational Skills
Highlight your attention to detail and organisational abilities during the interview. You might be asked about how you would keep the reception area tidy or manage office supplies, so have examples ready that demonstrate your skills in these areas.
✨Be Ready for Flexibility
The role requires flexibility and a willingness to help out with various tasks. Prepare to discuss times when you've adapted to changing situations or taken on additional responsibilities, showcasing your ability to support the business effectively.
