At a Glance
- Tasks: Provide top-notch customer service in a vibrant restaurant setting.
- Company: Join Capital City College, a leading Further Education provider in London.
- Benefits: Get paid while gaining real-world experience and flexible shifts around your studies.
- Other info: Diverse and inclusive environment with clear paths for career progression.
- Why this job: Make a meaningful impact and build essential skills for your future career.
- Qualifications: Must be a student in Hospitality or related field with a positive attitude.
The predicted salary is between 12 - 15 £ per hour.
Make a meaningful impact behind the scenes at Capital City College, one of London’s leading Further Education providers. This hourly paid Student Front of House Assistant supports and drives key operational functions in our restaurant, helping shape the future of education in the heart of London.
Responsibilities
- Provide excellent customer service in a live restaurant setting.
- Welcome guests and manage seating in a professional and friendly manner.
- Take orders, serve food and drinks, and handle payments.
- Support lunch and evening service during busy periods.
- Prepare and maintain dining areas to a high standard.
- Follow food safety, hygiene, and service standards at all times.
- Work closely with kitchen and bar teams to ensure smooth service.
Qualifications
- Students currently enrolled on a Hospitality or related programme.
- Positive attitude with a strong focus on customer experience.
- Good communication, teamwork, and time‑keeping skills.
- Confidence when interacting with customers.
- Willingness to learn, take feedback, and work in a fast‑paced environment.
- Reliability, particularly during peak service times and Saturdays.
Benefits
- Paid, real‑world experience in a commercial restaurant.
- Flexible shifts that fit around your studies.
- Practical training aligned with industry standards.
- Opportunities to build confidence and customer service skills.
- Experience that strengthens your CV and employability.
- Clear progression routes into supervisory roles, apprenticeships, or employment.
Equal Opportunities & Safeguarding
Capital City College is committed to diversity, inclusivity, and equality. All applicants are welcome, and all roles require the successful candidate to undergo a DBS check, with some positions requiring an Enhanced Disclosure.
Student Front of House Assistant employer: Capital City College
At Capital City College, we pride ourselves on being a supportive and inclusive employer that values the contributions of our Student Front of House Assistants. Located in the vibrant heart of London, we offer flexible shifts that accommodate your studies while providing invaluable real-world experience in a bustling restaurant environment. With a strong focus on employee growth, you will have access to practical training, clear progression routes, and the opportunity to enhance your customer service skills, all within a diverse and dynamic workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Student Front of House Assistant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Capital City College and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Student Front of House Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Capital City College that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Capital City College.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Capital City College get a sense of who you are beyond your experience!
How to prepare for a job interview at Capital City College
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Capital City College and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
