At a Glance
- Tasks: Lead welfare and student finance services, ensuring inclusive support for diverse learners.
- Company: Join Capital City College, one of London's largest FE colleges, committed to educational excellence.
- Benefits: Full-time, permanent role with opportunities for professional growth and a supportive team environment.
- Other info: Dynamic team culture focused on collaboration and innovation, with a commitment to diversity and inclusion.
- Why this job: Make a real difference in students' lives by removing barriers to learning and promoting success.
- Qualifications: Experience in welfare or education, strong communication skills, and knowledge of learner finance systems.
The predicted salary is between 36000 - 60000 £ per year.
This role is offered on a full time, permanent basis. Capital City College is seeking an experienced and values-driven Head of Welfare & Student Finance to lead welfare, Looked After Children (LAC) and financial support services across the college. This senior role provides strategic and operational leadership of learner welfare and finance services, ensuring high-quality, inclusive support for a diverse student population. You will oversee bursaries and hardship funding, manage budgets, lead a specialist team, and ensure services are compliant, transparent and student-centred. You will also act as the Designated Staff member for care-experienced learners, driving effective multi-agency working and ensuring robust support systems that remove barriers to learning and promote success. You will have leadership experience in welfare, education or a related field, with strong knowledge of learner finance and support systems. You will be an effective communicator, confident team leader and committed to safeguarding, equality and inclusion.
You will join a friendly, professional team committed to delivering high-quality support across the college. Working together, you'll help create a positive and inclusive environment where everyone feels valued. You will be joining a dynamic and supportive team of 8 colleagues who are committed to excellence. The team has a strong collaborative culture, sharing best practice and innovative approaches. You will also line manage 7 staff, supporting their professional growth and contributing to the overall success of the department.
About You
- Confident working with data, budgets and reporting to inform decision-making.
- Highly organised, with strong attention to detail and the ability to manage complex processes.
- Excellent communication and relationship-building skills with internal and external stakeholders.
- Strong understanding of learner finance, bursaries and financial support systems, including relevant statutory guidance.
- Proven experience in leading and managing student support, welfare or learner services within an education or similar setting.
Capital City College (CCC), one of the UK's largest FE colleges in London, supports over 35,000 students based across 12 London campuses annually to develop the skills and knowledge to advance their career prospects or progress into higher education. This is done by an unrelenting commitment to curriculum innovation and an obsession with the quality of the student experience, which is underpinned by a resilient and prudent approach to financial management. Capital City College are widely recognised for their commitment to diversity, inclusivity, and educational excellence, positively impacting the lives of students across the capital and beyond.
Our Commitment to Equality and Safeguarding
We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone. CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check — with some positions requiring an Enhanced Disclosure.
Our Values
To create a future that's uniquely yours. As the largest further and higher education college in London, we offer the quality you deserve, state of the art facilities and a wide range of courses as unique as your interests and aptitude. Through partnerships with industry and academia, we open doors to your real-world success. Apply now for the Head of Welfare and Student Finance role if you're ready to contribute to the success of a dynamic education environment and make a real difference in the lives of our learners!
Safeguarding Statement
WKCIC is committed to protecting and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
Equality & Diversity
We value the diversity of our staff and learners who come from different cultural, religious and ethnic backgrounds. This diversity is the source of our strength as our differences enable us to be innovative and creative in the way we work. Through our curriculum and employment policies, procedures and practices, we embrace equality and successfully celebrate the diversity of our staff and learners, who are encouraged and supported to share different aspects of their identity. We are proud to display the 'two ticks' symbol, to be a Stonewall Diversity Champion, and members of the Network for Black Professionals, and the Women’s Leadership Network. Our aim is to recruit the best staff possible and to deliver first class teaching to our learners. We are one of the few Colleges to employ an Equality & Diversity Manager whose goal it is to monitor and measure the steps taken to make sure we have an inclusive and safe learning and working environment. We are committed to equality and diversity, and expect our staff to share this commitment.
Head of Welfare and Student Finance in London employer: Capital City College
Capital City College is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration among educators. With a strong commitment to employee growth, the college provides ample opportunities for professional development, alongside competitive benefits such as a pension scheme and health plans. Located in the heart of London, this role not only allows you to make a meaningful impact on students' futures but also offers a dynamic environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Welfare and Student Finance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who work in welfare and student finance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Capital City College's values and recent initiatives. Show us that you’re not just another candidate; demonstrate how your experience aligns with our commitment to diversity and student success.
✨Tip Number 3
Practice your communication skills! As a potential leader, you’ll need to convey your ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch and get comfortable discussing your vision for student welfare.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at Capital City College.
We think you need these skills to ace Head of Welfare and Student Finance in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in welfare and student finance. We want to see how your skills align with our values and the specific requirements of the Head of Welfare and Student Finance role.
Showcase Your Leadership Skills:Since this is a senior role, it's crucial to demonstrate your leadership experience. Share examples of how you've successfully managed teams and driven positive outcomes in previous positions. We love seeing effective team leaders!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to understand your qualifications and motivations.
Apply Through Our Website:Don't forget to submit your application through our website! This ensures that we receive all the necessary information and helps us process your application smoothly. We can't wait to hear from you!
How to prepare for a job interview at Capital City College
✨Know Your Stuff
Make sure you have a solid understanding of learner finance, bursaries, and the support systems relevant to the role. Brush up on any statutory guidance that might come up during the interview. This will show that you're not just familiar with the basics but are ready to lead effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed student support services. Highlight how you fostered collaboration and innovation within your team, as this aligns perfectly with the college's values.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Think about how you can build relationships with both internal and external stakeholders, and be ready to discuss your approach to effective communication.
✨Emphasise Inclusivity and Safeguarding
Be prepared to discuss your commitment to equality, diversity, and safeguarding. Share specific examples of how you've created inclusive environments in previous roles, and how you plan to uphold these values at Capital City College.
