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For Companies At a Glance
- Tasks: Lead student finance and welfare services, ensuring high-quality support for diverse learners.
- Company: Join Capital City College, one of the UK's largest FE colleges in London.
- Benefits: Enjoy generous leave, pension scheme, health plans, and professional development opportunities.
- Other info: Be part of a friendly team dedicated to improving student welfare and support.
- Why this job: Make a real difference in students' lives while shaping inclusive support services.
- Qualifications: Senior leadership experience in education with strong financial and strategic planning skills.
The predicted salary is between 55000 - 65000 ÂŁ per year.
This full‑time, permanent Head of Welfare & Student Finance will lead welfare, LAC and financial support services across the college. The role requires senior leadership experience, a strategic mindset, and the ability to shape and deliver high‑quality, inclusive support for a diverse student population.
Key Responsibilities
- Provide strategic oversight and direction for student finance, welfare and student support, and provision for looked‑after and care‑experienced learners.
- Set vision, lead service development, and ensure high‑quality, outcome‑focused support.
- Drive strategic planning, performance management and continuous improvement aligned with organisational priorities and regulatory requirements.
- Oversee bursaries, hardship funding, budgets, and ensure services are compliant, transparent, and student‑centred.
- Act as Designated Staff member for care‑experienced learners, driving multi‑agency partnerships and embedding robust support systems.
About the Team
Join a friendly, professional team of 8 colleagues. Lead and develop a high‑performing, accountable service of 7 staff.
About You
We seek a senior leader with:
- Proven experience in a Head of Service (or equivalent senior leadership) role, with responsibility for setting strategy and leading through others.
- A strong track record of leading and improving student support, welfare, or learner services within education or a comparable complex organisation.
- Demonstrable experience of strategic planning, service transformation and performance management.
- Strong financial acumen, with experience of managing budgets, bursaries or funding streams and using data to inform decision‑making.
- Excellent communication, influencing and stakeholder management skills, including experience of working across organisational boundaries and with external partners.
- In‑depth understanding of learner finance, bursaries and financial support systems, including relevant statutory guidance.
About Us
Capital City College is one of the UK’s largest FE colleges in London, serving over 35,000 students across 12 campuses.
Benefits
- Membership of the Local Government Pension Scheme
- Access to TELLUS – our discount and wellbeing platform
- Participation in the Cycle to Work scheme
- Interest‑free season ticket loans for public transport
- Annual eye tests and contributions towards spectacles
- Flu vaccinations and access to occupational health services
- Medicash health plans – including cashback on everyday medical expenses and wellbeing tools for you and your family
- Generous annual leave entitlement, including one Relaxation Day per year
- Five Continuous Professional Development (CPD) days which can be used for your professional development
Equality & Safeguarding
We welcome applications from all backgrounds and require a DBS check for all roles. Apply now for the Head of Welfare and Student Finance role if you’re ready to contribute to a dynamic education environment and make a real difference in the lives of our learners.
Head of Student Finance employer: Capital City College
Contact Detail:
Capital City College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Student Finance
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who have experience in student finance or welfare. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by researching the college's values and recent initiatives. Tailor your responses to show how your experience aligns with their mission to support diverse learners. We want to see that you’re genuinely interested!
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've driven service improvements or managed teams effectively. We love hearing about your strategic mindset and how you’ve made a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re serious about joining our team at Capital City College.
We think you need these skills to ace Head of Student Finance
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in student finance and welfare. We want to see how your skills align with our mission at StudySmarter, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a senior leader, it’s crucial to demonstrate your ability to lead and inspire teams. Share specific examples of how you’ve driven service development and improved student support in your previous roles. We love seeing those success stories!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Head of Welfare & Student Finance position. We can’t wait to hear from you!
How to prepare for a job interview at Capital City College
✨Know Your Stuff
Make sure you’re well-versed in the specifics of student finance and welfare services. Brush up on relevant statutory guidance and be ready to discuss how you’ve successfully managed budgets and funding streams in the past.
✨Show Your Leadership Skills
Prepare examples that showcase your senior leadership experience. Think about times when you’ve set strategy or led a team through change, and be ready to explain how you achieved positive outcomes for students.
✨Understand the Organisation
Research Capital City College thoroughly. Familiarise yourself with their mission, values, and the diverse student population they serve. This will help you tailor your responses and demonstrate your commitment to their goals.
✨Engage with Stakeholders
Be prepared to discuss how you’ve effectively communicated and collaborated with various stakeholders in previous roles. Highlight your influencing skills and any partnerships you’ve built that have enhanced student support services.