At a Glance
- Tasks: Support safeguarding and wellbeing queries while monitoring learners' activities.
- Company: Join Capital City College, a leading FE provider in London with 35,000 students.
- Benefits: Enjoy a supportive team culture and opportunities for personal growth.
- Other info: DBS check required; we value diversity and inclusivity.
- Why this job: Make a real difference in education and contribute to a positive community.
- Qualifications: Strong organisational skills and experience in administrative roles, ideally in safeguarding.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Make a Meaningful Impact Behind the Scenes at Capital City College
Are you ready to make an impact at one of London's leading Further Education providers? Capital City College is looking for a skilled Student Services Administrator to support and drive key operational functions, helping shape the future of education in the heart of London.
About the Role
This role is offered on a full-time, permanent basis.
- Be the first point of contact for safeguarding and wellbeing queries from parents, guardians, social services, police, and external agencies.
- Monitor learners' activity through digital safeguarding tools to identify risks such as online exploitation, cyberbullying, and inappropriate content.
- Support the Safeguarding Team in investigating and responding to online safeguarding incidents.
About the Team
You will join a friendly, professional team committed to delivering high-quality support across the college. Working together, you'll help create a positive and inclusive environment where everyone feels valued.
You will be joining a dynamic and supportive team of Student Services colleagues who are committed to excellence. The team has a strong collaborative culture, sharing best practice and innovative approaches.
About You
We're looking for a reliable and motivated individual who takes pride in delivering excellent service. You should bring:
- Strong organisational skills and the ability to manage multiple tasks with accuracy and efficiency
- Clear and professional communication skills
- A proactive attitude and a willingness to learn and adapt
- Experience in a similar experience in an administrative role, ideally in safeguarding, welfare, or Student Support role
Most importantly, you'll be ready to make a positive contribution to our college community.
About Us:
Capital City College (CCC), one of the UK's largest FE colleges in London. This influential group supports over 35,000 students based across 12 London campuses annually to develop the skills and knowledge to advance their career prospects or progress into higher education. This is done by an unrelenting commitment to curriculum innovation and an obsession with the quality of the student experience, which is underpinned by a resilient and prudent approach to financial management. Capital City College are widely recognised for their commitment to diversity, inclusivity, and educational excellence, positively impacting the lives of students across the capital and beyond.
Our Commitment to Equality and Safeguarding
We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone.
CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check - with some positions requiring an Enhanced Disclosure.
Our Values
To create a future that's uniquely yours.
As the largest further and higher education college in London, we offer the quality you deserve, state of the art facilities and a wide range of courses as unique as your interests and aptitude. Through partnerships with industry and academia, we open doors to your real-world success.
As teachers and staff, we're all driven by you - getting to know you, helping you feel valued and giving you hands-on support every step of the way. Whether you're a creative spirit, a tech whiz, or a business mastermind, together we'll create a future that's uniquely yours.
Apply now for the Student Services Administrator role if you're ready to contribute to the success of a dynamic education environment and make a real difference in the lives of our learners!
Student Services Administrator in London employer: Capital City College Group
At Capital City College, we pride ourselves on being a leading Further Education provider in London, offering a supportive and inclusive work culture that values every team member's contribution. As a Student Services Administrator, you'll enjoy opportunities for professional growth while working alongside a dedicated team committed to excellence in student support. With state-of-the-art facilities and a focus on innovation, you will play a vital role in shaping the educational experience for over 35,000 students annually, making a meaningful impact in the heart of the capital.
Contact Details:
Capital City College Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Services Administrator in London
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Capital City College Group just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Capital City College Group. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Student Services Administrator in London
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Student Services Administrator role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Capital City College Group, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Capital City College Group
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Capital City College Group, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Capital City College Group, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
