Learning Resource Centre Officer

The job requirements are detailed below.

Job details

Make a Meaningful Impact Behind the Scenes at Capital City College

Are you ready to make an impact at one of London’s leading Further Education providers? Capital City College is looking for a skilled Learning Resource Centre Officer to support and drive key operational functions, helping shape the future of education in the heart of London.

About the Role

This role is offered on a full time, term‑time only basis, working 40 weeks per year.

The Learning Resource Centre Officer plays a vital role in supporting learners across the college in achieving their academic goals while fostering the development of a broad range of skills, including digital literacy and research capabilities. Working with both 16‑18‑year‑old students and adult learners, the officer provides tailored guidance, resources, and learning opportunities to enhance independent study and critical thinking.

The post holder works in collaboration with curriculum departments, ensuring the offer is aligned with curriculum needs. A key member of the Learner Services team, they champion learning and advocate soft skills development to support the future success of college learners.

Key responsibilities

• Deliver an expert, innovative, agile and modern Learning Resource Centre service that supports students to develop their skills and achieve their full potential, including student‑centred events and proactive support.
• Ensure learners access necessary academic resources to excel in their courses, including books, magazines, academic journals and specialist materials.
• Support curriculum colleagues to engage with Learning Resource Centre activities, tailoring the offer to specific subject area needs.
• Engage learners within the centre setting with activities that support their skills development and enrichment.

About the Team

You will join a friendly, professional team committed to delivering high‑quality support across the college and fostering a positive and inclusive environment.

About You

We are looking for a reliable and motivated individual who takes pride in delivering excellent service. The successful candidate will bring:

• Strong organisational skills and the ability to manage multiple tasks with accuracy and efficiency.
• Clear and professional communication skills.
• Confidence working with systems and processes, including experience in library automation and management systems.
• A proactive attitude and a willingness to learn and adapt.
• Experience in a similar customer service or student support role.

Benefits

• Membership of the Local Government Pension Scheme.
• Access to TELLUS – discount and wellbeing platform.
• Participation in the Cycle to Work scheme.
• Interest‑free season ticket loans for public transport.
• Annual eye tests and contributions towards spectacles.
• Flu vaccinations and access to occupational health services.
• Medicash health plans with cashback on medical expenses and wellbeing tools for you and your family.
• Generous annual leave entitlement, including one Relaxation Day per year.
• Five Continuous Professional Development (CPD) days.

Our Commitment to Equality and Safeguarding

We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone.

CCC is committed to safeguarding vulnerable individuals. All roles require the successful candidate to undergo a DBS check – with some positions requiring an Enhanced Disclosure.