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For Companies At a Glance
- Tasks: Assist customers with their financial inquiries and provide top-notch service.
- Company: Leading service provider in Warrington with a focus on customer satisfaction.
- Benefits: Starting salary of £25,714, flexible working options, and career advancement opportunities.
- Why this job: Make a difference in people's financial health while growing your career.
- Qualifications: Previous customer service experience, especially in call centres or financial services.
- Other info: Join a supportive team and thrive in a dynamic work environment.
The predicted salary is between 25714 - 36000 £ per year.
A prominent service provider in Warrington is seeking a Customer Banking Agent to provide excellent service while handling customers' financial inquiries. The role requires strong communication skills, empathy, and resilience to support diverse client needs.
With a competitive salary starting at £25,714, opportunities for career advancement and flexible working arrangements are offered.
Candidates should have previous customer service experience, particularly in call centers or financial services, and be comfortable using multiple computer systems.
Financial Health Support Advisor | Remote Option in Warrington employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Health Support Advisor | Remote Option in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your communication skills and empathy, as these are key for a Customer Banking Agent role.
✨Tip Number 3
Research the company! Familiarise yourself with their values and services. This will not only help you tailor your responses during interviews but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Financial Health Support Advisor. Plus, it shows you're proactive and keen to join us!
We think you need these skills to ace Financial Health Support Advisor | Remote Option in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in financial services or call centres. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping customers and how you can bring empathy and resilience to the role. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Capita
✨Know Your Financial Stuff
Brush up on your knowledge of financial services and customer banking. Be ready to discuss common financial inquiries and how you would handle them. This shows that you’re not just a people person, but also someone who understands the industry.
✨Showcase Your Empathy
During the interview, highlight your ability to empathise with customers. Share specific examples from your previous roles where you successfully resolved issues by understanding the customer's perspective. This will demonstrate your suitability for the role.
✨Practice Your Communication Skills
Since strong communication is key, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family to get comfortable with explaining complex financial concepts in simple terms.
✨Familiarise Yourself with Tech
Get comfortable with the computer systems you might be using in the role. If you know what software or tools are commonly used in customer banking, mention your experience with similar systems. This will show that you’re tech-savvy and ready to hit the ground running.
