At a Glance
- Tasks: Lead and deliver high-quality training for UK resilience and support contracts.
- Company: Join a dynamic team at the forefront of operational training.
- Benefits: Competitive salary, generous holiday, and great work-life balance.
- Other info: Free accommodation during the week and opportunities for further qualifications.
- Why this job: Make a real difference in emergency services while developing your skills.
- Qualifications: Experience in fire and rescue service training and strong leadership skills.
The predicted salary is between 45000 - 45500 £ per year.
- Job Title
- UK Operational Training Team Leader
- Job Overview
The UK Operational Training Team Leader is responsible for leading and coordinating the delivery of UK resilience and support contracts, ensuring high‑quality training, operational support, and client engagement across a range of specialist capabilities.
Responsibilities
- Lead, manage, and deliver UK resilience and support contracts, ensuring effective training, operational support, and client‑focused delivery across all relevant programmes.
- Provide a professional teaching capability to support learning and development across UK resilience, operational resilience, wildfire, and specialist technical training courses, including managing specific work streams as allocated by the Head of Delivery.
- Coordinate the allocation of staff and resources to programmes and courses within the scope of the role.
- Undertake duties as Subject Manager, Course Director, and Subject Matter Expert (SME), supporting the delivery of training at various levels, and liaising closely with Sales and Marketing, Curriculum Design and other delivery teams at the Fire Service College (FSC).
- Deliver existing FSC training products, lead course delivery within your area, support other subject managers, develop competences in additional subject areas as needed, and deliver both on‑site and off‑site within the UK and internationally.
- Develop new training products, acting as SME for UK resilience, wildfire, Operational Resilience Team training, and specialist courses such as Road Traffic Collision Instructor; gather market intelligence and engage with clients to provide advice, support, and future development opportunities.
- Plan and implement activities to meet business needs in line with FSC aims and the business plan, manage delegated tasks, and brief management of progress and potential risks.
Essential Criteria
- Substantial operational fire and rescue service experience, with a proven track record in training design, delivery, and development across resilience, operational response, or specialist technical training.
- Detailed understanding of UK fire and rescue service operational resilience, including the requirements of operational and strategic level training, exercising, and multi‑agency preparedness.
- Demonstrable leadership and team management skills, with previous people management experience within a local authority fire and rescue service environment.
- Knowledge of current fire service training standards, regulations, and best practices.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire others.
- Certification as a Road Traffic Collision Instructor.
Desirable Criteria
- Relevant teaching or training qualification (e. g., Certificate in Training and Development, Level 3 Award in Education and Training, or equivalent).
- Experience managing projects or programmes within emergency services.
- Awareness of current developments in fire safety and prevention.
- First aid or trauma care qualification.
Benefits
- Salary of up to £45,500, depending on skills & experience.
- 23 days’ holiday (rising to 27), with the opportunity to buy extra leave.
- Company‑matched pension and life assurance.
- Cycle2work scheme.
- 15 weeks’ fully paid maternity, adoption and shared parental leave.
- Paternity pay of two weeks.
- Voluntary benefits designed to suit your lifestyle – discounts on retail and socialising, health & wellbeing, travel and technology.
- Paid day out of the office, volunteering for charity or a cause of your choice.
- Access to Employee Network Groups to connect and learn.
- Subsidised canteen, bar and gym facilities onsite (free membership).
- Free accommodation during the working week if required.
- Free parking onsite.
- Better work‑life balance.
- Opportunity to gain further qualifications and upskill.
- Location
- Moreton‑in‑Marsh, United Kingdom
- Equal Opportunity
We are an equal opportunity and Disability Confident employer, and we welcome applications from all backgrounds.
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UK Operational Training Team Leader employer: Capita
Capita's Gas Safe Register is an exceptional employer, offering a supportive work culture that prioritises safety and employee well-being. With competitive benefits including a company car, generous holiday allowance, and opportunities for community engagement through volunteering, employees are encouraged to grow both personally and professionally in the vibrant Colchester area. The commitment to diversity and inclusion further enhances the workplace environment, making it a rewarding place for gas professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land UK Operational Training Team Leader
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Capita that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like Capita face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace UK Operational Training Team Leader
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Capita
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Capita is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
