Trainee Project Administrator - Fixed Term Contract

Trainee Project Administrator – Fixed Term Contract

Trainee Project Administrator – Fixed Term Contract

Trainee Project Administrators
Salary: £24,043 per annum (pro-rata)
Location: Home based
Hours: Full time, 37.5 hours per week, Monday – Friday, 9am to 5pm
Start Date: 23rd June 2025
Duration of role: Fixed Term Contract till 30th September 2025
Capita Pensions Solutions is currently looking to recruit Trainee Project Administrators to join our business on a 3 month fixed term contract until 30th September 2025. You will work Monday to Friday, with a shift pattern of 9am to 5pm (option of between 8am – 6pm once fully trained), for a salary of £24,043 per annum (pro-rata)! There’s no evening or weekend work! If you’re the type of person who enjoys attention to detail tasks and completing administration duties, then this opportunity could be for you.
**Please note that due to the high number of internal applications we receive, we are unable to give individual feedback to every applicant, however you will receive communication to advise if your application isn\’t progressing.

Job Description

What you’ll be doing:

• Working towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements.
• Being available to answer member queries within the agreed SLA targets across multiple communication channels (including telephone).
• Adhering to Quality Management Systems and complying with regulations and policies from Capita and relevant regulatory bodies.
• Taking ownership of personal and performance development. Undertaking all relevant training courses, including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.
• Identifying and reporting risks, complaints, and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance Department.

What we’re looking for (ALL ESSENTIAL):

• Previous administration experience.
• Excellent numeracy skills, with a GCSE Grade C/4 or above in both Maths and English.
• Great accuracy, attention to detail and quality management skills.
• Strong communication skills, including written communication skills in a variety of communication channels.
• Excellent data inputting skills, with the ability to work under pressure and towards tight deadlines.
• Computer literate, with the ability to use MS Office applications.
• Strong team working ethic and ability to coach and guide other employees.

About Capita Pensions Solutions

Capita Pension Solutions is one of the UK’s leading pension firms. We provide an unrivalled breath of services to over 600 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients’ pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.

What’s in it for you?

• A competitive salary – £24,043 per annum (pro-rata)
• 23days\’ holiday(rising to 27)with the opportunity to buy additional days (pro-rata)
• Discounted insurance policies
• Company matched pension
• Life assurance
• 15 weeks\’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
• Discounts on retails, socialising, health and wellbeing, travel and technology
• And much more..

Proof of right to work checks

Due to updated legislation, how you complete ‘proof of right to work checks’ in the UK has changed.

• If you have a valid passport: a digital ID verification will be completed as part of your pre-employment checks.
• If you don’t have a valid passport, or you opt out of the digital ID verification process: you’ll need to travel to one of our designated Capita offices as part of your ID verification checks before we can confirm your start date. At the office, your ID will be checked and signed off by a designated manager.

Please note that you’ll need to complete your ID verification checks before you start your role with Capita. ID verification checks can be done by visiting one of the following Capita offices:

• Capita Park, Meadows Road, Wath Upon Dearne, Rotherham, S63 5DJ
• Hartshead House, 2 Cutlers Gate, Sheffield, S4 7TL
• Arlington Business Centre), Millshaw Park Lane, Leeds, LS11 0PA
• Chester Road, Preston Brook, Runcorn, WA7 3QA
• Tulketh Mill, Balcarres Road, Preston, PR2 2DY
• Glasgow Skypark, Elliot Square, Lancefield Quay, Glasgow, G3 8EP

What’s next?

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.Please be aware that any offers being made, may be subject to internal references. Please make sure to include an up-to-date CV with your application .

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at or call +44 7784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We\’re driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We\’re committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

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