Capita AITO, based in Belfast with hybrid working, is seeking a Customer Success Manager to build trusted relationships and translate complex technology into measurable outcomes. You will own the service lifecycle, govern performance, and partner with executives to drive value and growth.
You will collaborate across technical, operational and commercial teams to shape roadmaps, manage risks, and lead continuous improvement efforts, ensuring customer satisfaction and retention.
Strategic CSM – Tech Delivery (Hybrid) employer: Capita
Capita Pension Solutions is an excellent employer, offering a dynamic work culture that prioritises accuracy and data integrity in the pensions sector. With a strong focus on employee growth, you will have the opportunity to advance within a growing consulting practice while working remotely on complex projects that make a meaningful impact. The supportive environment encourages continuous learning and collaboration, making it a rewarding place to develop your career.
