Candidate Support Coordinator in Southampton

Candidate Support Coordinator in Southampton

Southampton Full-Time 24793 - 24793 £ / year (est.) No working from home possible
Capita

At a Glance

  • Tasks: Support candidates through their Army recruitment journey with empathy and clarity.
  • Company: Join Capita, transforming the British Army's recruitment service.
  • Benefits: Competitive salary, generous holiday, volunteering days, and diverse employee benefits.
  • Other info: Home-based role with monthly team meetings and excellent career growth opportunities.
  • Why this job: Make a real difference in someone's future while building an inclusive workforce.
  • Qualifications: Strong communication skills, organisational abilities, and a proactive mindset.

The predicted salary is between 24793 - 24793 £ per year.

Make a real difference in someone’s future. Join us in supporting candidates through their Army recruitment journey at the Army’s National Recruiting Centre. As a Candidate Support Coordinator, you’ll be the vital link between regional recruiters and candidates - guiding individuals through each stage of the recruitment process with empathy, clarity and purpose.

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

Role Details

  • Full‑time, fixed term role until the 31st March 2027 (37.5 hours/week, Monday to Friday)
  • Home‑Based with the requirement to attend our office in Upavon once a month for team meetings
  • As part of the induction process, you may be required to attend training on‑site at Upavon for the first few weeks

What you’ll be doing

  • Support candidates throughout their British Army recruitment journey with empathy and clarity
  • Keep candidate records up to date with clear and accurate notes in the internal system
  • Take ownership of your performance targets and strive to exceed expectations
  • Suggest improvements to enhance candidate experience and internal processes
  • Collaborate effectively with internal teams and external stakeholders
  • Provide timely support to regional recruiters to ensure a smooth recruitment process

What we’re looking for

Essential Skills

  • Confident communicator with the ability to build rapport quickly
  • Strong organisational skills and attention to detail
  • Able to manage multiple tasks and prioritise effectively
  • Confident using digital systems and updating records accurately
  • Proactive mindset with a focus on delivering excellent candidate experience

Desirable Skills

  • Understanding of the British Army recruitment process
  • Familiarity with CRM or applicant tracking systems
  • Ability to suggest and implement process improvements

What’s in it for you

  • A basic salary of £24,793.50
  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Auto‑enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
  • Free on‑site parking - making your commute easier and more convenient.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process.

Candidate Support Coordinator in Southampton employer: Capita

At Capita, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment for our Candidate Support Coordinators. With a focus on employee growth, we provide comprehensive training, generous benefits including 23 days of holiday, and opportunities for volunteering, all while fostering a culture that values diversity and collaboration. Working from home with monthly team meetings in Upavon allows for flexibility, making it easier to balance personal and professional commitments while contributing to a meaningful mission in transforming the British Army's recruitment process.

Capita

Contact Details:

Capita Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Candidate Support Coordinator in Southampton

Join HR Networks

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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Capita!

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We think you need these skills to ace Candidate Support Coordinator in Southampton

Empathy
Communication Skills
Organisational Skills
Attention to Detail
Digital Literacy
Proactive Mindset
Candidate Experience Enhancement

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Capita. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Capita and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Capita. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Capita's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Capita

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Capita.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Capita will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Capita and how you would contribute to adapting HR strategies.