Senior Pension Technician

We are looking for a Senior Pensions Technician to join a new team in the Consulting business of Capita Pensions Solutions and support the CSPS contract. The Consulting division was created to better enable us to fulfil the long-term strategic objectives of our business and to empower us to better excite our clients and provide them, and their members, with better outcomes. We are continuously looking to improve the services and products we provide to our clients, with a focus on people and the use of technology to achieve this goal.

The team you will be joining collects, organises and evaluates data from across the business to make informed decisions and improve business insight. You will be working on projects to support and manage data deliverables. These projects can include calculations, rectifications and mailings.

You will have experience of working on a variety of DB pension schemes with the ability to lead on the delivery of assigned data projects and schemes. This role is perfect if you are an existing Pensions Technician looking to work within a project-based data role.

This role requires enhanced security clearance, the details of which are contained in the following link. One of the main factors is a minimum 5 years’ UK residency - please only apply if you have this.

• To work with the Pensions Technicians and a Lead Pensions Technician to work on complex case work and pensions data projects, identifying time scales, deliverables, quality, through to sign off and driving the planning process through effective action planning.
• To take ownership of the accuracy and quality of their own work and the Technicians they support.
• To complete checking of work to ensure accuracy is maintained and provide feedback to Pension Technicians.
• Work with colleagues and stakeholders in the delivery of cyclical activities and projects, identifying time scales, deliverables, quality, through to sign off, driving the planning process through effective action planning.
• Maintain up-to-date knowledge of processes, procedures and products.
• Build, maintain and enhance individual and team competence in order to improve delivery.
• Regularly review the effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve processes and reduce potential complaints and business risks.

• Essential
• DB pensions experience including manual pensions calculations and complex case work.
• Excel - Demonstrate the ability to use filters, sorting, pivot tables (rows, columns, grouping, filters and totalling).
• Excel – Can use formulas including lookups, IF and nested IF statements, date calculations and formatting of cells to specific guidelines.
• Excel - Can import data/text files and use data validation.
• Project management skills - ability to understand, and input into project plans.
• Desirable
• Public Sector pensions experience.

At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2026 and beyond.

What’s in it for you?

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you.

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter.