Capita in Belfast is seeking a Senior Major Incident Manager to lead the Major Incident Management team within a 24x7 incident response operation. You will coordinate complex incidents, ensure timely resolution within SLAs, and drive continuous improvement across Capita services.
The role requires strong leadership, expertise in ITIL-aligned incident management, and the ability to mentor staff while collaborating with cross-functional teams.
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Senior Major Incident Manager | 24x7 ITIL-aligned Resilience employer: Capita
Capita Pension Solutions is an excellent employer, offering a dynamic work culture that prioritises accuracy and data integrity in the pensions sector. With a strong focus on employee growth, you will have the opportunity to advance within a growing consulting practice while working remotely on complex projects that make a meaningful impact. The supportive environment encourages continuous learning and collaboration, making it a rewarding place to develop your career.
