At a Glance
- Tasks: Lead analysis of complex datasets to uncover trends and actionable insights.
- Company: Join Capita's innovative Health Assessment Advisory Service team.
- Benefits: Competitive salary, generous holiday, and flexible working options.
- Other info: Home-based role with opportunities for professional growth and development.
- Why this job: Make a real impact by influencing decisions at senior levels.
- Qualifications: Proven analytical skills and experience with Excel and Power BI.
The predicted salary is between 40000 - 50000 £ per year.
We are now recruiting for a Senior Business Insight Analyst to join the Capita HAAS Team. The Health Assessment Advisory Service is delivered on behalf of the DWP & DfC by Capita. The Senior Business Insight Analyst will lead the analysis of large and complex datasets to identify trends, risks, opportunities and actionable recommendations that improve business performance.
The role requires the ability to translate complex data into clear, credible insight and present findings confidently to senior stakeholders, influencing decision-making and operational outcomes. The successful candidate will be a highly capable and experienced analyst who works with a high degree of autonomy, uses sound judgement, and takes ownership for delivering high-quality insight and reporting solutions. The successful candidate will not just be data literate, must also be able to ‘tell the story’, and be comfortable with engaging at director level within the organisation. This is a home based role.
What you'll be doing:
- Own the analysis of large, complex datasets to identify emerging trends, risks, and opportunities, translating these into actionable insight that drives operational and strategic performance.
- Provide clear, evidence-based recommendations that shape decision-making at both operational and senior leadership levels, ensuring alignment to business and contractual objectives.
- Present insight, analysis and strategic recommendations with credibility and impact to senior stakeholders, including Director level, influencing outcomes and driving accountability.
- Exercise autonomy in scoping, prioritising and delivering high-value analytical outputs, ensuring alignment to business priorities and maximising commercial and operational impact.
- Translate complex business challenges into structured analytical approaches, delivering scalable insight and reporting solutions that support long-term performance improvement.
- Lead critical thinking and challenge across the business, interrogating assumptions, identifying root causes, and driving proactive, data-led improvement opportunities.
- Establish robust documentation, training and knowledge transfer frameworks to embed capability within the business and ensure sustainable use of insight and reporting solutions.
- Champion continuous professional and technical development, leveraging corporate initiatives and external best practice to enhance capability and drive innovation within the function.
What we're looking for:
- Essential: Advanced analytical capability, with a proven track record of leading the interrogation of large, complex datasets to generate strategic insight and inform high-impact decision-making.
- Demonstrable extensive and deep knowledge of Excel, Power BI & Data Analytics and Insights experience.
- Exceptional stakeholder management and influencing skills, with experience engaging and challenging senior stakeholders (including Director level) to drive informed, outcome-focused decisions.
- Highly developed communication skills, with the ability to articulate complex analysis and insight clearly, concisely and persuasively to both technical and non-technical audiences.
- Desirable: Strong commercial and strategic acumen, with the ability to translate data into meaningful insight aligned to business objectives, contractual outcomes, and performance improvement priorities.
- Proven ability to operate with a high degree of autonomy, setting priorities, managing competing demands, and delivering high-value outputs in a fast-paced, evolving environment.
- Advanced problem-solving capability, with a structured and analytical approach to identifying root causes, challenging assumptions, and driving data-led solutions.
- Experience designing and implementing scalable reporting, analytics and insight solutions that support sustainable performance management and continuous improvement.
- Strong leadership mindset, with the ability to embed analytical best practice, upskill stakeholders, and build capability across teams through effective knowledge transfer and coaching.
- Commitment to continuous professional development, with a proactive approach to maintaining technical expertise and leveraging emerging tools, methodologies, and industry best practice.
About HAAS: The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The purpose of the assessment is to understand how an illness or disability affects a person’s daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive benefits.
What’s in it for you?
- A competitive salary of £40,000-£50,000 p/a depending on experience.
- 25 days’ holiday (rising to 27) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more.
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
- You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.
Our purpose is to create a better outcome for you.
What we hope you’ll do next: Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
Equal Opportunities: At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process.
Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com.
Location: Home-Based - GBR, United Kingdom
Time Type: Full time
Contract Type: Permanent
Senior Insight Analyst employer: Capita
Capita is an exceptional employer that prioritises employee growth and development, offering a competitive salary and extensive benefits including generous holiday allowances and support for work-life balance. With a strong commitment to inclusivity and professional development, employees are encouraged to engage in continuous learning and contribute to meaningful projects that impact the community, all while working from the comfort of their own homes.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Insight Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for a Senior Insight Analyst role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. You’ll need to translate complex data into clear insights, so rehearse how you’d present your findings to senior stakeholders. Confidence is key!
✨Tip Number 3
Showcase your analytical prowess! Bring examples of your past work to interviews, especially those that highlight your ability to identify trends and make actionable recommendations. This will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Insight Analyst
Some tips for your application 🫡
Show Off Your Analytical Skills:Make sure to highlight your experience with large datasets and how you've turned complex data into actionable insights. We want to see how you can translate numbers into stories that drive decisions!
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to connect their background to what we’re looking for.
Be Confident in Your Communication:Since you'll be presenting to senior stakeholders, it’s crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can articulate complex ideas effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Capita
✨Know Your Data Inside Out
Before the interview, dive deep into your past projects involving large datasets. Be ready to discuss specific examples where you identified trends or risks and how your insights influenced decision-making. This will show your analytical capability and give you confidence when discussing your experience.
✨Master the Art of Storytelling
As a Senior Insight Analyst, it's crucial to translate complex data into compelling narratives. Practice explaining your findings in a clear and concise manner, focusing on how they align with business objectives. Use real-life scenarios to illustrate your points, making it easier for stakeholders to grasp the significance of your insights.
✨Engage with Stakeholders
Prepare to discuss how you've successfully engaged with senior stakeholders in the past. Think of examples where you influenced decisions or challenged assumptions. Highlight your communication skills and how you tailor your message for both technical and non-technical audiences, as this is key for the role.
✨Showcase Your Autonomy and Problem-Solving Skills
Be ready to share instances where you took ownership of a project and delivered high-value outputs independently. Discuss your structured approach to problem-solving and how you identify root causes. This will demonstrate your ability to operate autonomously and manage competing demands effectively.
