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- Tasks: Handle complex industrial claims and provide expert coaching to enhance team skills.
- Company: Join a leading consulting firm committed to innovation and diversity.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Why this job: Make a real impact by managing high-value claims and shaping industry standards.
- Qualifications: Experience in handling complex cases and strong communication skills required.
- Other info: Dynamic work environment with a focus on inclusivity and career development.
The predicted salary is between 36000 - 60000 £ per year.
As a Principal Consultant you will provide a technical industrial claim handling service, dealing with a wide range of responsibilities within the industrial claims team. Responsible for the handling of large value and technically complex claims, defining, implementing and monitoring technical standards, conducting checks/audits, advising on regulatory compliance requirements and providing coaching to staff as appropriate
What will you deliver:
- Expert handling of complex and high-value claims, including Mesothelioma cases.
- Definition and oversight of technical standards, including audits, quality checks, and regulatory compliance.
- Technical coaching and training-both one-to-one and group sessions-to enhance team capability.
- Technical representation in client meetings and a key point of contact for internal queries.
- Ownership of a personal caseload to maintain expertise and reduce litigation risk.
- Collaboration with Team Managers to build training plans and strengthen solicitor relationships.
- Input into technical decisions, audit outcomes, and regulatory advice.
- Oversight of recoveries, Third Party Rights investigations, and Technical MI reporting.
- Management of service providers and authority levels within the team.
- Handling of complaints and error tracking, including IDWCP troubleshooting.
- Investigate complaints and provide summary documents for SDD & client.
Who are we looking for?
- Experience in handling Mesothelioma complex cases
- Recent industrial disease claims handling experience
- Good understanding of medical and legal terminology
- Able to build good working relationships
- Good communication skills at all levels
- Able to achieve high standards of performance at all times
- Strong team player
- A commitment to learn and develop new skills
- Previous experience of coaching, mentoring and training delivery
What\’s in it for you?
- Competitive Salary: A remuneration package designed to be both competitive and rewarding.
- Permanent
- Working 37.5 hours across Monday to Friday – 9am to 5:30pm
- Remote but requirement to be able to commute to Manchester (Church Street) office when required
What will happen next:
- Choose \’apply\’ to submit a short application ensuring you add your contact number, email address and CV so we can reach you easily.
- The team will then reach out to discuss the role in more detail.
We\’re truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds.
We\’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We\’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you\’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we\’ll get back to you.
Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work
For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
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Senior Industrial Disease Handler employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Industrial Disease Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Principal Consultant role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to industrial claims and think about how your experience with complex cases can add value. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience with Mesothelioma cases and how you’ve handled high-value claims. Make it clear how your skills align with their needs, and don’t forget to highlight your coaching abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to include your contact details so we can reach out easily!
We think you need these skills to ace Senior Industrial Disease Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Industrial Disease Handler role. Highlight your experience with complex claims, especially Mesothelioma cases, and any relevant technical skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your past experiences in handling industrial disease claims and how you've contributed to team success.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it's relevant to the role.
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our team.
How to prepare for a job interview at Capita
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of complex industrial claims, especially Mesothelioma cases. Be prepared to discuss specific examples from your experience and how you've handled similar situations in the past.
✨Showcase Your Coaching Skills
Since the role involves technical coaching and training, think of instances where you've successfully mentored others. Be ready to share your approach to enhancing team capability and how you’ve built strong working relationships.
✨Understand the Technical Standards
Familiarise yourself with the technical standards and regulatory compliance requirements relevant to the role. You might be asked about how you would implement and monitor these standards, so have a clear strategy in mind.
✨Prepare for Client Interactions
As a key point of contact for internal queries and client meetings, practice articulating your thoughts clearly. Think about how you would represent technical decisions and handle any complaints or issues that may arise during discussions.
