Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers with payment management and provide top-notch service.
- Company: Leading UK consulting firm focused on professional development.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Make a difference in customer experiences while advancing your career.
- Qualifications: Strong communication skills and experience in financial services or call centres.
- Other info: Join a team dedicated to creating better outcomes for everyone.
The predicted salary is between 36000 - 60000 £ per year.
A leading consulting firm in the UK is seeking experienced Advisors to provide payment management and customer service support. The role involves educating customers on payment options and ensuring compliance with regulations.
Candidates should have strong communication skills, experience in call centre environments, and a background in financial services. The firm is committed to professional development and creating better outcomes for employees and clients.
Senior Customer Banking & Payments Advisor in Preston employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Banking & Payments Advisor in Preston
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about educating customers, make sure you can explain complex payment options in a simple way. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and stand out from the crowd. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Senior Customer Banking & Payments Advisor in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in payment management and customer service. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills in financial services!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers with their payment options and how you can contribute to our mission of creating better outcomes.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Capita
✨Know Your Payment Options
Make sure you brush up on the various payment options available in the market. Being able to discuss these confidently will show your expertise and help you educate potential customers effectively.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as approachable and knowledgeable.
✨Familiarise Yourself with Regulations
Understanding compliance regulations is crucial in this position. Take some time to research the latest regulations related to payments and customer service in the financial sector, so you can demonstrate your awareness during the interview.
✨Highlight Your Call Centre Experience
If you've worked in a call centre before, be ready to share specific examples of how you handled customer inquiries or resolved issues. This will illustrate your ability to thrive in a fast-paced environment and provide excellent customer service.
