Power BI Specialist (m/f/d)

Overview

Our vision is to empower Capita’s Workforce Development team with data-driven insights that enhance contract performance, drive continuous improvement, and deliver measurable outcomes for our clients. We aim to provide intuitive, impactful reporting solutions that support strategic decision-making and operational excellence. The Power BI Specialist is responsible for designing, developing, and maintaining insightful dashboards and reports that visualize contract performance and business metrics. This role plays a key part in enabling stakeholders to make informed decisions through accurate, timely, and actionable data insights. The specialist will collaborate with internal and external stakeholders to ensure reporting solutions are aligned with business goals and user needs.

Job title: Power BI Specialist

Responsibilities

• Build, maintain and publish user-friendly dashboards that: provide clear insights into departmental performance, highlight opportunities for improvement, are accessible to both technical and non-technical users
• Collaborate with stakeholders to gather requirements and ensure reports are relevant and actionable
• Regularly review dashboards with stakeholders to ensure continued value and usability
• Document reporting processes and ensure data collection methods are robust and efficient
• Manage timelines and deliverables across multiple teams and industries
• Maintain Power BI governance and ensure best practices are followed
• Reverse engineer existing reports and technical solutions as needed
• Provide end-user training, documentation, and knowledge transfer
• Continuously develop technical skills and stay current with BI trends and tools

Skills you need to succeed

• Intermediate DAX skills – where you have worked with many to many data relationships across bridging tables
• 4 years min experience working with DAX and SQL and Power Query
• Strong SQL skills, including writing and modifying stored procedures
• Ability to reverse engineer and improve existing BI solutions
• Experience working with cross-functional teams in dynamic environments
• Ability to explain complex data insights in simple terms
• Familiarity with requirements elicitation techniques

We offer

• Competitive salary and permanent contract
• LuxMedmedical healthcare
• Generali group insurance
• Multisport orMultiKafeteriabenefitsystems
• A positive atmosphere with excellent work-life balance (a 30-minute lunch break included in the 8-hour working day)
• An extra day off for voluntary activities close to your heart
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusiveplatform.
• Opportunity to become one of the Internal Trainers
• Career pathframework
• A multinational environment with strong ties toUKbusiness culture

About Capita

Capita is a consulting, transformation and digital services business. Every day our colleagues help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. Capita is a leading business services provider with over 34,000 employees, operating in the UK, Europe, India and South Africa. Capita Poland supports clients across various sectors, including local government, customer service, procurement, life and pensions, insurance, data analysis, and learning and development. We operate in three locations – Kraków, Opole and Łódź. Daily, we deal with simple processes like checking data correctness, contacting with clients, training coordination, and much more complex processes like closing general ledgers, reporting, financial analysis, claims processing, systems implementation, technical customer support, or fleet administration.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

Location: Krakow, Poland

Time Type: Full time

Contract Type: Permanent