At a Glance
- Tasks: Digitise and manage client records while ensuring data accuracy and integrity.
- Company: Join Capita Local Government, transforming public services with innovative technology.
- Benefits: Competitive salary, generous holiday, volunteering days, and employee discounts.
- Other info: Flexible full-time and part-time roles available with great career growth opportunities.
- Why this job: Make a real impact by supporting local councils and enhancing service delivery.
- Qualifications: Attention to detail, proactive attitude, and customer-focused mindset required.
The predicted salary is between 25000 - 25000 £ per year.
Overview
We are looking for highly organised and detail-focused Post Room Scanning Indexing Assistants to join our team.
We are seeking two candidates: one full-time (37.5 hours per week) and one part-time (18 hours per week).
The role involves accurate processing, storage and management of client records and documentation, supporting the delivery of high-quality services to customers.
You will digitise records, maintain document integrity, manage retrieval and storage activities, and provide administrative support to ensure service levels are consistently achieved.
Responsibilities
- Transfer, scan and index documents and images into electronic formats.
- Retrieve, deliver, file and store records in line with operational procedures and daily schedules.
- Dispatch, destroy and audit client documentation in accordance with established processes and compliance requirements.
- Maintain accurate records and ensure information is stored securely and efficiently.
- Carry out administrative and clerical duties to support day-to-day operations.
- Deliver timely and effective support to customers, ensuring all service level agreements (SLAs) are met.
- Contribute to continuous improvement by identifying opportunities to enhance efficiency and accuracy within document management processes.
About You / Qualifications
- Strong attention to detail and a commitment to maintaining data accuracy.
- A proactive and dependable approach to work.
- The ability to manage multiple tasks and adapt to changing priorities.
- A customer-focused mindset with a passion for delivering excellent service.
- About Capita Local Government
Capita Local Government has close, long-standing relationships with local councils, supporting them in delivering a variety of services.
We aim to use technology to transform public services through investment and innovation in order to develop new approaches.
- What’s in it for you? (Benefits)
- Competitive basic salary: £25,155
- Holiday: 23 days, rising to 27, with the option to buy extra leave
- Paid day out of the office for volunteering or a chosen cause
- Auto-enrolment to company pension, life assurance, cycle-to-work scheme
- 16 weeks of paid maternity, adoption and shared parental leave; two weeks of paternity pay
- Voluntary benefits including discounts on retail, health and wellbeing, travel and technology
- Employee Network Groups promoting diversity and inclusion
- Equal Opportunities
Capita is committed to an inclusive, barrier-free recruitment process.
We are an equal opportunity and Disability Confident employer.
If you need adjustments during the recruitment process, please email reasonableadjustments@capita. com or call 07784 237318.
For information about adjustments, visit the Capita Careers website.
For questions unrelated to adjustments, please email the Talent Acquisition team at CPScareers@capita. com.
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