At a Glance
- Tasks: Support the Learning Hub by managing enquiries and coordinating training activities.
- Company: Join Capita, a leader in transforming Royal Navy training with innovative tech.
- Benefits: Enjoy a salary up to £26,000 pro rata, flexible benefits, and onsite facilities.
- Other info: Part-time role with opportunities for further qualifications and personal growth.
- Why this job: Make a real difference in military education while developing your career.
- Qualifications: Strong communication skills, admin experience, and a team player attitude required.
The predicted salary is between 20800 - 26000 £ per year.
Help get better trained personnel to the front line faster. You’ll be a key part of our Learning and Development Hub – keeping everything running smoothly while providing a friendly, welcoming first point of contact. From managing enquiries and signposting support, to handling essential admin, you’ll play an important role in helping Service Personnel access the training, qualifications and support they need to grow and succeed in their careers.
This is a part-time role working 24 hours a week Monday to Thursday.
Due to the nature of this role, you must be eligible for UK Security Clearance at SC level.
What you’ll be doing:
- Act as the first point of contact for the Hub, providing a welcoming service and directing queries to the right people or resources.
- Manage bookings and coordination for appointments, courses, events, and learning activities.
- Set up classrooms and learning spaces ready for training sessions.
- Maintain accurate learner records, reports, and systems (e.g. accounts, JPA updates, exam admin).
- Provide admin support for funding applications, learning credits, and learner needs (including SpLD support).
- Manage resources, materials, and general Hub admin tasks, including support for exams and events.
What we’re looking for:
Essential:
- Must be able to demonstrate experience of working in a team and being an excellent team member with great communication skills.
- High standards of accuracy and attention to detail and customer service skills.
- Previous administration experience.
- Must have a drivers license and vehicle to travel between local sites.
- Must be flexible to cover local offices, as and when required.
- Excellent communication skills, both verbal and written.
Desirable:
- Knowledge of the military.
- Experience of using JPA.
What’s in it for you?
- A salary of up to £26,000 pro rata.
- Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks — all designed to support your wellbeing and personal growth.
- Onsite, secure parking.
- Catering facilities, Gym and shops onsite.
- Rewarding role making a real difference to those joining and progressing within the Royal Navy.
- Further qualifications can be gained.
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
Equal Opportunities:
Capita is committed to an inclusive, barrier-free recruitment process. We’re a Disability Confident employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact us at reasonableadjustments@capita.com or call 07784 237318.
Learning & Development Hub Administrator in Portsmouth employer: Capita
At Capita, we pride ourselves on being an exceptional employer, particularly for the Learning & Development Hub Administrator role in Portsmouth. Our commitment to employee wellbeing is reflected in our flexible benefits, including extra leave purchase and enhanced family leave, alongside a supportive work culture that values diversity and innovation. With opportunities for personal growth and professional development, you will play a vital role in transforming military education while enjoying a rewarding career with purpose.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Development Hub Administrator in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Learning & Development Hub. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the role inside out. Familiarise yourself with the key responsibilities and think about how your skills match up. We want to see that you’re genuinely excited about helping Service Personnel succeed!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Remember, you’ll be the first point of contact, so demonstrating your ability to communicate effectively is crucial.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to the mission.
We think you need these skills to ace Learning & Development Hub Administrator in Portsmouth
Some tips for your application 🫡
Show Your Team Spirit:We want to see that you’re a team player! Highlight your experience working in teams and how you’ve contributed to group success. A friendly vibe goes a long way in our Learning & Development Hub!
Be Detail-Oriented:Attention to detail is key for this role. Make sure your application is free from typos and clearly structured. We love candidates who take pride in their work and can manage accurate records.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. Show us why you’re the perfect fit for the Learning & Development Hub!
Apply Through Our Website:We encourage you to apply through our website for a smooth process. It’s the best way for us to receive your application and get to know you better. Let’s make it happen!
How to prepare for a job interview at Capita
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Learning & Development Hub Administrator role. Familiarise yourself with the key responsibilities like managing bookings and providing admin support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves being the first point of contact, it's crucial to demonstrate your excellent communication skills. Prepare examples from your past experiences where you've effectively communicated with team members or clients. This will highlight your ability to provide a welcoming service.
✨Highlight Your Attention to Detail
Attention to detail is essential for maintaining accurate learner records and handling admin tasks. Be ready to discuss specific instances where your attention to detail made a difference in your previous roles. This will reassure the interviewers that you can manage the administrative aspects of the job efficiently.
✨Prepare Questions About the Team
Interviews are a two-way street, so prepare thoughtful questions about the team dynamics and how you can contribute. Asking about the team's collaboration and support systems shows that you're eager to be a part of their success and helps you gauge if it's the right fit for you.
