At a Glance
- Tasks: Support candidates on their journey to joining the British Army through inquiries and information.
- Company: Capita, a supportive company dedicated to helping others.
- Benefits: Pro-rated salary of £20,124, flexible benefits, and a great work environment.
- Other info: Flexible hours perfect for students looking to balance work and study.
- Why this job: Make a difference by guiding candidates through their recruitment journey.
- Qualifications: Customer service experience and strong listening skills required.
The predicted salary is between 20124 - 20124 £ per year.
Capita is seeking a part-time Contact Advisor to support candidates on their journey to joining the British Army. Responsibilities include:
- Responding to inquiries via phone and webchat
- Maintaining accurate records
- Providing information about the recruitment process
The ideal candidate will possess essential customer service experience, strong listening skills, and a patient, empathetic approach.
Benefits include a pro-rated salary of £20,124, flexible benefits, and a supportive work environment.
Part-Time Recruitment Contact Advisor employer: Capita
Capita is an excellent employer, offering a supportive work environment where you can make a meaningful impact by guiding candidates through their recruitment journey to the British Army. With flexible working hours and a pro-rated salary of £20,124, employees benefit from a culture that values customer service excellence and personal growth, making it an ideal place for those seeking rewarding part-time opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Recruitment Contact Advisor
✨Tip Number 1
Make sure you research Capita and the British Army before your interview. Knowing their values and mission will help you connect with the role and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to respond to inquiries or handle difficult situations. Role-playing with a friend can help you feel more confident when it comes to showcasing your listening and empathetic approach.
✨Tip Number 3
When you get the chance to chat with someone from Capita, whether it's during an interview or networking event, don’t hesitate to ask questions. This shows your enthusiasm and helps you understand what they’re really looking for in a Contact Advisor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you ace the process and land that part-time role.
We think you need these skills to ace Part-Time Recruitment Contact Advisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Contact Advisor role. Highlight your customer service experience and any relevant skills that match what Capita is looking for. We want to see how you can support candidates on their journey!
Showcase Your Listening Skills:In your application, emphasise your strong listening skills. Give examples of how you've used these in previous roles to help customers or clients. This will show us that you understand the importance of empathy in the recruitment process.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Capita
✨Know the Recruitment Process
Familiarise yourself with the British Army's recruitment process. Understand the key stages and common queries candidates might have. This will help you provide accurate information and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Highlight situations where you demonstrated patience and empathy, as these are crucial for a Contact Advisor role.
✨Practice Active Listening
During the interview, practice active listening. Make sure to fully understand the questions being asked before responding. This will not only help you answer more effectively but also demonstrate your strong listening skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team. This shows your enthusiasm and helps you gauge if the company culture aligns with your values. It’s a great way to leave a positive impression!
