At a Glance
- Tasks: Support candidates interested in joining the British Army through calls and webchat.
- Company: Capita, a dynamic company with a focus on collaboration and support.
- Benefits: 23 days holiday, paid volunteering day, and flexible employee benefits.
- Other info: Enjoy training opportunities and a collaborative office atmosphere.
- Why this job: Make a difference by guiding future soldiers in a supportive environment.
- Qualifications: Customer service experience and confidence in Microsoft Office required.
The predicted salary is between 12 - 15 € per hour.
Capita is looking for a part-time Contact Advisor in Upavon, UK to support candidates interested in joining the British Army. This role involves answering calls, responding to webchat inquiries, and maintaining accurate records.
Ideal candidates will have customer service experience and confidence in using Microsoft Office. You'll enjoy a collaborative office environment with training opportunities.
Key benefits include:
- 23 days holiday
- A paid volunteering day
- Flexible employee benefits
Part-Time Recruitment Advisor (Phone & Chat) employer: Capita
Capita is an excellent employer for those seeking a meaningful role in recruitment, particularly as a Part-Time Recruitment Advisor in Upavon. With a strong focus on employee development, you will benefit from a collaborative work culture, comprehensive training opportunities, and a generous holiday allowance of 23 days, alongside a paid volunteering day and flexible benefits that cater to your individual needs.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Recruitment Advisor (Phone & Chat)
✨Tip Number 1
Make sure you know the ins and outs of the British Army and the recruitment process. This will help you answer questions confidently during your phone and chat interactions. Research common queries candidates might have to show you're prepared!
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable handling different types of inquiries. The more you practice, the more natural it will feel when you're on the job.
✨Tip Number 3
Don’t forget to showcase your Microsoft Office skills! Brush up on Excel and Word, as these tools are essential for maintaining accurate records. You could even create a mock report to demonstrate your proficiency.
✨Tip Number 4
Apply through our website for a smoother application process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Part-Time Recruitment Advisor (Phone & Chat)
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any customer service experience you have in your application. We want to see how you've helped others and resolved issues, as this is key for the role!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're a great fit for us.
Tailor Your Application:Take a moment to customise your application for the role. Mention specific skills that match the job description, like your confidence with Microsoft Office, to show us you’re the right person for the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Capita
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Contact Advisor. Familiarise yourself with the British Army's recruitment process and think about how your customer service experience can contribute to supporting candidates effectively.
✨Practice Your Communication Skills
Since this role involves answering calls and responding to webchat inquiries, practice clear and confident communication. You might want to do mock interviews with friends or family, focusing on how you would handle common questions or scenarios related to candidate support.
✨Show Off Your Tech Savvy
As you'll be using Microsoft Office regularly, brush up on your skills with Word, Excel, and Outlook. Be prepared to discuss how you've used these tools in previous roles, as it shows you're ready to hit the ground running.
✨Emphasise Teamwork and Collaboration
Capita values a collaborative office environment, so highlight any experiences where you've worked well in a team. Share examples of how you’ve contributed to group success and how you can bring that same spirit to their team.
