At a Glance
- Tasks: Join our team to build and repair IT devices while collaborating with various operational teams.
- Company: Capita, a leader in consulting and digital services, transforming diverse sectors.
- Benefits: £26,000 salary, 23 days holiday, company matched pension, and paid parental leave.
- Other info: Dynamic environment with endless career development opportunities and a focus on inclusion.
- Why this job: Make a real impact in a hands-on role with opportunities for growth and learning.
- Qualifications: Experience in IT repair, strong logical thinking, and basic Microsoft Office knowledge.
The predicted salary is between 26000 - 26000 € per year.
Join our Command Centre at Hillview House, Belfast, as an IT Workshop Engineer and be at the heart of our device build and repair operation. This is a hands-on role for someone who enjoys fault-finding, device imaging and working with customers. You will take ownership of workshop tasks and customer imaging projects, collaborating with wider operational teams to ensure services are delivered accurately and on time.
Key Responsibilities:
- Repair and re-image customer IT equipment in line with service requirements.
- Work closely with support teams, including Logistics, Resource Scheduling and Field Teams, to ensure SLAs are met.
- Provide technical support for small and large projects when required.
Requirements:
- Experience of working in a similar hands-on IT repair role.
- Strong logical thinking skills, with the ability to quickly identify and implement appropriate remedial actions.
- Able to work independently using own initiative, with minimal supervision.
- Basic working knowledge of Microsoft Office applications.
This is an excellent opportunity for someone with a practical, logical approach who enjoys working with IT hardware, learning new technologies and contributing to a collaborative team environment while delivering high-quality service to customers.
What's in it for you?
- A salary of £26,000 per annum.
- Monday-Friday working - no weekends!
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
- Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks.
- Volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
- Opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career.
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career.
IT Workshop Engineer JBLE1_NI in Newtownabbey employer: Capita
Capita is an exceptional employer located in Belfast, offering a vibrant work culture that fosters collaboration and innovation. As an IT Workshop Engineer, you'll enjoy a hands-on role with opportunities for personal and professional growth, supported by a commitment to employee development through our Learning Academy. With competitive benefits including a generous holiday allowance, flexible working arrangements, and a focus on diversity and inclusion, Capita is dedicated to creating a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land IT Workshop Engineer JBLE1_NI in Newtownabbey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Capita and their projects. This will help you understand their values and how you can contribute as an IT Workshop Engineer.
✨Tip Number 2
Practice your fault-finding skills! Since this role involves hands-on IT repair, brush up on your troubleshooting techniques. You might even want to simulate some common issues to show off your logical thinking during the interview.
✨Tip Number 3
Show your collaborative spirit! Be ready to discuss how you've worked with teams in the past. Highlight any experiences where you’ve collaborated with logistics or support teams to meet service level agreements.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Capita and contributing to our innovative projects.
We think you need these skills to ace IT Workshop Engineer JBLE1_NI in Newtownabbey
Some tips for your application 🫡
Show Your Passion for IT:When you're writing your application, let us see your enthusiasm for IT! Share any hands-on experience you have with device repair or imaging, and don’t forget to mention any cool projects you've worked on. We love seeing candidates who are genuinely excited about technology.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to highlight your skills and experiences. We appreciate clarity, so make it easy for us to see why you’re a great fit for the IT Workshop Engineer role.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your logical thinking skills and any relevant IT repair experience. This shows us that you’ve done your homework and understand what we’re looking for in a candidate.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Capita
✨Know Your Tech
Brush up on your IT hardware knowledge before the interview. Be ready to discuss your experience with device imaging and fault-finding, as these are key aspects of the role. Familiarise yourself with common issues and solutions you've encountered in previous positions.
✨Show Your Problem-Solving Skills
Prepare examples that showcase your logical thinking and ability to implement remedial actions quickly. Think of specific situations where you successfully resolved technical issues, as this will demonstrate your hands-on approach and initiative.
✨Understand the Team Dynamics
Research how the Command Centre collaborates with other teams like Logistics and Field Teams. Be ready to discuss how you can contribute to a collaborative environment and ensure SLAs are met, highlighting any past experiences working in similar team settings.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the types of projects you'll be involved in and how success is measured within the team. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
