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- Tasks: Lead the Sports Centre, ensuring top-notch customer service and safety.
- Company: Join a world-renowned training college with a focus on resilience.
- Benefits: Enjoy competitive salary, generous holiday, and free gym membership.
- Why this job: Make a real impact in a vibrant sports environment while developing your career.
- Qualifications: Must have or be working towards relevant fitness and safety qualifications.
- Other info: Dynamic workplace with opportunities for further qualifications and career growth.
The predicted salary is between 28000 - 28000 £ per year.
We're currently recruiting for a Duty Manager to assist the Head of Site operations in the smooth running of the Sports Centre.
Responsibilities- Develop customer relationships, creating a quality customer experience within the centre.
- The Duty Manager will ensure the highest standard of customer care & service delivery is achieved within the centre. They will deal with complaints and issues brought to them in an appropriate way and try to resolve situations to the best of their abilities.
- The Duty Manager will assist in the management of the centre in a safe way that ensures that all customers and staff are able to use the centre with minimal risk to their Health & Safety.
- They will lead by example in all areas of the building, ensuring the centre is a clean, safe environment for both staff & customers. They will also provide visible leadership to all centre staff ensuring they are skilled & motivated to complete daily tasks.
- Be in possession or in the process of gaining an RLSS NPLQ qualification
- Level 2 gym instructor qualification
- Recognised 2 day first aid at work
- A CIMSPA pool plant operators certificate
- Offering a salary of up to £28,000
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks, and plenty more
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Subsidised canteen, bar and gym facilities onsite (free membership)
- Free accommodation during the working week if required
- Free parking onsite
- Better work life balance
- Opportunity to gain further qualifications and upskill
- You will work at a world-renowned further education training college
You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.
Join us and discover a career with purpose.
What we hope you'll do next:Choose 'Apply now' to fill out our short application, so that we can find out more about you. We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email CPScareers@capita.com
At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
Sports Centre Duty Manager in Moreton in Marsh employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Centre Duty Manager in Moreton in Marsh
✨Tip Number 1
Get to know the Sports Centre inside out! Familiarise yourself with the facilities, services, and any ongoing events. This way, when you chat with the hiring team, you can show off your knowledge and passion for the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Plus, it shows you're genuinely interested!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and leadership. Think of examples from your past experiences that highlight your skills in these areas. We want to see how you handle real-life situations!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our team at the Sports Centre.
We think you need these skills to ace Sports Centre Duty Manager in Moreton in Marsh
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your enthusiasm for sports shine through! Mention any relevant experiences or roles you've had that demonstrate your commitment to creating a fantastic customer experience in a sports environment.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight your qualifications, like the RLSS NPLQ or Level 2 gym instructor certification, and how they relate to the responsibilities outlined in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your skills and experiences without having to sift through unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Capita
✨Know Your Stuff
Make sure you’re familiar with the responsibilities of a Sports Centre Duty Manager. Brush up on customer service principles, health and safety regulations, and how to handle complaints effectively. This will show that you’re not just interested in the role but also prepared for it.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead by example. Think of examples from your past experiences where you've motivated a team or resolved conflicts. Be ready to discuss these during the interview to demonstrate your leadership capabilities.
✨Ask Smart Questions
Prepare some thoughtful questions about the Sports Centre’s operations, team dynamics, or future goals. This shows your genuine interest in the role and helps you assess if the workplace is the right fit for you.
✨Dress the Part
While the role may be active and hands-on, it’s still important to present yourself professionally. Opt for smart-casual attire that reflects your understanding of the environment you’ll be working in. First impressions matter!