Major Incident Commander – Real-Time Service Recovery

Major Incident Commander – Real-Time Service Recovery

Full-Time 63000 - 77000 £ / year (est.) No working from home possible
Capita

At a Glance

  • Tasks: Lead high-priority incidents from start to finish, coordinating technical teams and suppliers.
  • Company: Capita, a leading company in Belfast with a focus on tech operations.
  • Benefits: Competitive salary, hands-on experience, and opportunities for career advancement.
  • Other info: Join a shift rotation for emergency responses and be part of an innovative team.
  • Why this job: Make a real difference by ensuring quick service recovery in a dynamic environment.
  • Qualifications: Experience in IT incident management and knowledge of ITIL, Remedy or ServiceNow.

The predicted salary is between 63000 - 77000 £ per year.

Capita w Belfaście poszukuje Major Incident Managera.

Praca stacjonarna, zespół w nowym Tech Ops Command Centre w Hillview House, Newtownabbey.

Będziesz prowadzić incydenty wysokiego priorytetu od początku do końca, łącząc zespoły techniczne i dostawców.

Wymagane doświadczenie w zarządzaniu incydentami IT, znajomość ITIL oraz narzędzi Remedy lub Service Now.

Dołączasz do rotacji zmian i wyjazdów awaryjnych, aby zapewnić szybkie przywrócenie usług.

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Major Incident Commander – Real-Time Service Recovery employer: Capita

Capita's Gas Safe Register is an exceptional employer, offering a supportive work culture that prioritises safety and employee well-being. With competitive benefits including a company car, generous holiday allowance, and opportunities for community engagement through volunteering, employees are encouraged to grow both personally and professionally in the vibrant Colchester area. The commitment to diversity and inclusion further enhances the workplace environment, making it a rewarding place for gas professionals to thrive.

Capita

Contact Details:

Capita Recruitment Team

We think you need these skills to ace Major Incident Commander – Real-Time Service Recovery

Incident Management
ITIL
Remedy
ServiceNow
Technical Coordination
Service Recovery
Team Leadership