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- Tasks: Lead and motivate a team of 20+ specialists to deliver top-notch assessments.
- Company: A leading service provider focused on high standards and claimant care.
- Benefits: Competitive salary, flexible leave options, and great work-life balance.
- Why this job: Make a real difference by leading a dedicated team in impactful assessments.
- Qualifications: Proven team management experience and strong leadership skills.
- Other info: Join a dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading service provider seeks a Functional Specialist Team Manager to lead teams in delivering WCA Assessments. You will motivate a team of up to 20 Functional Specialists to meet business objectives while ensuring high standards of claimant care.
Responsibilities include:
- Achieving service levels
- Managing resources
- Delivering performance improvements
The role requires a proven track record in team management and strong leadership skills. This position offers competitive benefits, including flexible leave options.
Team Manager, Functional Specialists — Lead 20+ Pros in London employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager, Functional Specialists — Lead 20+ Pros in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Team Manager role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and leadership. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've motivated teams and improved performance. Numbers and results speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate leaders like you to join our team and make a difference.
We think you need these skills to ace Team Manager, Functional Specialists — Lead 20+ Pros in London
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in team management. We want to see how you've motivated teams in the past and any specific achievements that demonstrate your leadership prowess.
Focus on Claimant Care: Since this role is all about delivering high standards of claimant care, share examples of how you've prioritised customer satisfaction in your previous roles. We love to see candidates who genuinely care about the people they serve!
Be Specific About Achievements: Use concrete examples to illustrate how you've met business objectives and improved performance in your teams. Numbers and statistics can really make your application stand out, so don’t shy away from sharing those!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Capita
✨Know Your Team Management Skills
Make sure you can clearly articulate your experience in managing teams. Prepare specific examples of how you've motivated and led teams to achieve their goals, especially in high-pressure situations.
✨Understand the WCA Assessment Process
Familiarise yourself with the WCA assessments and the standards expected in claimant care. Being able to discuss this knowledge during the interview will show your commitment and understanding of the role.
✨Showcase Your Leadership Style
Think about your leadership style and how it aligns with the company's values. Be ready to discuss how you adapt your approach to different team members and situations to ensure everyone is performing at their best.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and performance expectations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
