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- Tasks: Design and implement user-centric learning services in a strategic client programme.
- Company: Leading public service company focused on innovation and collaboration.
- Benefits: Competitive benefits package and flexible home-based working arrangement.
- Why this job: Make a real difference by transforming learning services for clients.
- Qualifications: Strong background in service design and issue resolution, ideally in shared services.
- Other info: Join a dynamic team with opportunities for professional growth.
The predicted salary is between 43200 - 72000 £ per year.
A leading public service company is seeking a Senior Learning Services Functional Analyst to support design and implementation of learning services in a strategic client program. This role emphasizes user-centric service design, requiring collaboration with functional teams and participation in workshops.
The successful candidate will have a strong background in service design and issue resolution, preferably with experience in shared service environments.
The company offers a competitive benefits package and a home-based working arrangement.
Senior Learning Services Designer & Transformation Lead in London employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Learning Services Designer & Transformation Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give us insights into the role and might even lead to a referral.
✨Tip Number 2
Show off your skills in action! If you’ve got a portfolio or examples of your previous work, bring them along to interviews. It’s a great way to demonstrate your user-centric design approach and problem-solving abilities.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d tackle common challenges in service design and be ready to share your thought process. We want to see how you resolve issues and collaborate with teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Learning Services Designer & Transformation Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service design and user-centric approaches. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about learning services and how your skills can contribute to our strategic client program. Keep it engaging and personal.
Showcase Collaboration Skills: Since this role involves working with various functional teams, highlight any past experiences where you’ve successfully collaborated on projects. We love seeing teamwork in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Capita
✨Know Your User-Centric Design
Make sure you understand the principles of user-centric service design. Be ready to discuss how you've applied these principles in past projects, especially in collaborative settings. This will show that you can effectively contribute to the strategic client program.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved issues in previous roles, particularly in shared service environments. Highlight specific challenges you faced and the innovative solutions you implemented. This will demonstrate your ability to tackle problems head-on.
✨Engage in Collaborative Scenarios
Since this role involves working with functional teams and participating in workshops, think of scenarios where you've successfully collaborated with others. Be ready to share how you facilitated discussions or contributed to team success, as this will be key in your interview.
✨Research the Company Culture
Take some time to understand the company’s values and culture. Tailor your responses to reflect how your personal values align with theirs. This will help you connect with the interviewers and show that you're a great fit for their team.
