Senior Finance Functional Analyst – Procure to Pay (P2P) in London

Capita is seeking an experienced Senior Finance Functional Analyst (Procure to Pay) to support the design and implementation of end to end P2P services for a strategic client transformation programme. This is a unique opportunity to play a key role in a multi phase mobilisation and transformation initiative, focused on delivering standardised, user centred financial and procurement services at scale. Reporting to the Capita Finance & Procurement Functional Lead, you will take a leading role in shaping Capita's Procure to Pay service design, ensuring alignment between client requirements, Capita's standard solution capabilities, and the wider operating model. You will work closely with Functional Analysts, Procurement SMEs, Finance SMEs and Service Architects to define robust, efficient, and compliant P2P processes that deliver a seamless end user experience across Capita and its strategic client.

What you'll be doing:

• Lead and support the design of end‐to‐end Procure to Pay processes, including requisitioning, approvals, purchase ordering, goods receipting, invoice processing, supplier management, and payments, ensuring alignment to agreed service scope and controls.
• Contribute to the development of the Capita Service Blueprint and High‐Level Operating Model for Finance & Procurement, with a strong focus on P2P integration points across Finance, HR/Payroll and third‐party suppliers.
• Facilitate and contribute to client and SME workshops, capturing detailed functional requirements, business rules, exceptions, and non‐functional considerations specific to P2P services.
• Translate requirements into clear process designs, functional specifications, SOPs and service artefacts, ensuring they are fit for transition, testing, and operational readiness.
• Support the creation of test scenarios and scripts that validate P2P processes end‐to‐end, including upstream and downstream integrations (e.g. requisition to payment, P‐cards, expenses where in scope).
• Work collaboratively with Service Design, Technology and Operations teams to ensure P2P processes align to Capita's standard solutions, minimising unnecessary bespoke design.
• Support transition and early‐life activities, assisting with the resolution of P2P service design issues and ensuring processes are operable and understood by delivery teams.

What we're looking for:

• (Essential): Deep functional expertise in Procure to Pay, with hands‐on experience designing, implementing or operating P2P services within shared services, BPO or large‐scale transformation environments.
• Strong understanding of procurement and finance controls, compliance requirements, and audit considerations within P2P.
• Experience working across Finance & Procurement operating models, including integration with Order to Cash, Record to Report, and related finance services.
• Proven ability to produce high‐quality process documentation, SOPs, and functional artefacts suitable for testing, training and live service operation.
• Confident stakeholder engagement skills, with experience working directly with client SMEs and cross‐functional delivery teams.
• Familiarity with ERP‐enabled P2P environments (e.g. Oracle‐based solutions) and structured service design methodologies is highly desirable.

About Capita

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita's 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We're a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process.