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For Companies At a Glance
- Tasks: Lead client relationships and deliver high-quality communications consulting in a dynamic environment.
- Company: Join an award-winning Communications team focused on employee and financial communications.
- Benefits: Enjoy a competitive salary, professional development, and the chance to work with top-tier clients.
- Why this job: Shape outcomes and lead transformational projects in a fast-paced, client-focused setting.
- Qualifications: Experience in senior communications roles, exceptional writing skills, and strong stakeholder management.
- Other info: Collaborate with creative teams and enjoy excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Senior Communications Consultant to join an award-winning Communications team that specialises in employee and financial communications in the workplace. You will lead client relationships at a senior level in two of our key public sector contracts and internally with our delivery and governance teams. If you’re ready to shape outcomes and lead transformational work in a fast-paced, client-focused communications environment, we’d love to hear from you.
Responsibilities
- Support in leading client relationships at senior levels, including Cabinet Office and other government stakeholders.
- Deliver communications consulting and production of products to a high-quality standard within the estimated fees agreed with clients.
- Write and edit copy for a range of communications products and channels in a variety of writing styles to meet strategic objectives.
- Peer review, edit and proofread content to ensure pensions technical and grammatical accuracy.
- Oversee the delivery of multi-channel communications projects/campaigns, ensuring alignment with client objectives, regulatory requirements, and internal standards.
- Champion robust processes and controls, including quality assurance, data handling, and project governance.
- Line manage/mentor communications consultants and contractors.
- Build trusted relationships with clients, suppliers, internal teams, and scheme members.
- Collaborate with creative, digital, and data teams to deliver integrated communications solutions.
- Support the Heads of and Lead consultants in the delivery of communication and engagement projects.
- Build strong relationships internally with all Capita Pension Solutions departments, in particular, Data Solutions Governance and Finance teams, Administration, and IT, to deliver excellent standards.
- Lead by example - delivering 'on-message' communications internally, maintain positivity, adhere to process, and motivate wider team.
- Establish clear briefs with the Communications Consultant (Strategic) and Creative and Digital teams, working collaboratively to ensure the best possible solution and service for the client within agreed budget and time frames.
- Set up client projects on financial reporting programme using the commercials agreed by the Communications Consultant (Strategic), develop production schedules for the client and secure resources to deliver effectively.
- Ensure that the Creative Team resource is carefully used, minimising the number of drafts in production and maximising revenue opportunities from any changes to agreed scope with the client.
- Work in partnership with other teams/suppliers where required to deliver projects. Seek external cost estimates where necessary and agree these with the client, and monitor actual costs when confirmed, recording external costs data on financial reporting programme.
- Liaise with the client on the delivery of individual consultancy and production activities including status reports, planning and review meetings, the production and sign off of communication materials.
- Work collaboratively with the wider Engagement and Experience team to develop proposition opportunities.
- Proactively support the Communications Consultants in providing consulting and production expertise for agreed projects, as well as recommendations for clients for effective solutions and opportunities for account growth.
- Analyse project profitability to ensure it is maximised - e.g. re-scoping for additional amends and changes to fees or print costs and in partnership with the Communications Consultant (Strategic) to secure additional budget from the client.
Qualifications
- Experience working in a senior communications role within DB pensions or financial services.
- Proven strategic thinking and leadership in communications planning and delivery.
- Exceptional copywriting, editing, and proof-reading skills.
- Experience managing budgets and revenue targets.
- Experience of the bid process and writing commercial proposals.
- Excellent internal and external stakeholder management and influencing skills.
- Strong organisational skills and attention to detail.
- An understanding of pensions legislation.
- Experience working with public sector clients or central government.
Senior Communications Consultant in London employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Communications Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in public sector communications. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with their goals and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain your past experiences and how they relate to the role of Senior Communications Consultant. We want to hear how you’ve led teams and managed client relationships effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our award-winning team.
We think you need these skills to ace Senior Communications Consultant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in communications, especially in the public sector. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Writing Skills: As a Senior Communications Consultant, strong writing is key. Include examples of your copywriting, editing, and proofreading work in your application. We love seeing how you can adapt your style to different audiences and channels!
Highlight Your Leadership Experience: We’re looking for someone who can lead client relationships and mentor others. Share specific examples of how you've successfully managed teams or projects in the past. This will help us understand your leadership style and approach.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Capita
✨Know Your Audience
Before the interview, research the company and its key public sector contracts. Understand their communication style and the specific needs of clients like the Cabinet Office. This will help you tailor your responses and demonstrate that you’re the right fit for their team.
✨Showcase Your Copywriting Skills
Be prepared to discuss your experience with copywriting, editing, and proofreading. Bring examples of your work that highlight your ability to write in various styles and for different channels. This will show your potential employer that you can deliver high-quality communications products.
✨Demonstrate Leadership Experience
Since this role involves leading client relationships and mentoring others, be ready to share specific examples of how you've successfully managed teams or projects in the past. Highlight your strategic thinking and how you’ve shaped outcomes in previous roles.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as managing budgets or dealing with challenging stakeholders. Think through potential scenarios related to the public sector and prepare your responses to showcase your problem-solving skills and adaptability.
