Senior Commercial Manager in London

Purpose of the RoleAs commercial lead on key deals, you will be responsible setting commercial direction for the deal to maximise our win chance, providing oversight in deal shaping, negotiations, bid governance approvals and through to our financial and commercial bid submissions.

This role offers the opportunity to shape, challenge and influence thinking within multi-disciplinary teams, working on a variety of complex deals and commercial models across Public Sector clients. You will be a highly driven individual, capable of working under pressure, to tight deadlines and a clear communicator who puts your customer and stakeholder requirements at the centre of your creative thinking. You will also be confident in working with AI.

Job TitleSenior Commercial Manager

Job DescriptionWhat you\’ll be doing:

Commercial leadership and oversight in deal shaping, negotiations & contracting

Assist the sales team to secure profitable and deliverable new business and support price to win strategy

Advise on client contract contracting vehicle type and commercial model

Commercial lead in client‐facing competitive dialogue and negotiation processes

Identify, manage and report on key commercial / legal risks

Oversight of modelling and pricing workstream to ensure deals are profitable and risks and opportunities are fully considered and scenarios presented for deal governance

Assess the revenue opportunity versus the risk & cost profile of the pricing/commercial model

Own and apply commercial scrutiny via deal governance gates in line with group policy

Lead contract negotiations with direct subcontractors, including appropriate flow‐downs

Ensure all customer and supplier bids/contracts are approved and reviewed in line with deal approval governance and policy prior to submission/signature

Input and review of bid responses as requested

In addition to bidding, the role will also entail an element of in‐life contract management activity, such as providing commercial support and advice to the business, support on contract mobilisations and exits, commercial disputes and settlement negotiations as required.

Working within the Capita Public Services Division

Functionally reports to Commercial Director – CPS Commercial Deals Team

Engages with internal stakeholders across Capita and within Division/Group to support the bid – this will be the bid team, Leadership Teams, Capita functions and specialist teams/SMEs

External Customers

External and internal Suppliers

What we\’re looking for

Experienced senior commercial individual who has track record in bidding for, negotiating and managing significant sales & supplier contracts

Has some experience working with AI

Has extensive commercial and contracts experience and demonstrable track record of owning and delivering pre‐contract activity, including:

Defining and/or advising on the commercial strategy for the bid lifecycle and/or customer engagement

Analysing and managing risk including assessing the revenue opportunity vs. cost and risk

Managing and securing internal approvals for new bid opportunities

Leading negotiations encompassing multiple disciplines including supplier negotiations and flow‐downs

Modelling and testing contractual KPIs, continuous improvement models

Sound financial acumen (P&L, cashflow, balance sheet) and good understanding of financial modelling, contract pricing and differing client pricing models

Excellent written and verbal communication skills, knowledge of contract law

Strong leadership style focussed on engagement and driving to outcomes:

Strong & confident communicator able to successfully engage and influence at all levels of the organisation, including up to Divisional/Group Management and senior members of Functional Teams and external Customers/Suppliers

Creative thinker who can look for alternative solutions to problems

Starter – Finisher: seeing activities through to successful completion whilst creating a platform for engagement & collaboration

Resilient and self‐motivated, with ability to prioritise and meet deadlines

Experience in line management responsibilities of commercial colleagues

Confident decision‐maker

About Capita Group CommercialOur Commercial team is one of Capita\’s central corporate functions and is ensuring safe and cost‐effective contract opportunities. Our team is providing support to Capita Functions and advising on everything from risk to contract management, legal changes to commercial disputes. Join us and discover better as you drive the development of Capita in new directions.

What\’s in it for you?

A competitive basic salary

23 days\’ holiday (rising to 27) with the opportunity to buy extra leave

The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

Company matched pension, life assurance, a cycle2work scheme, 15 weeks\’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

Opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career

What We Hope You\’ll Do NextChoose \’Apply now\’ to fill out our short application, so that we can find out more about you.

Equal OpportunityWe\’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We\’re committed to providing an inclusive, barrier‐free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you\’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we\’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

LocationLondon, United Kingdom

Time TypeFull time

Contract TypePermanent

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