Senior Business Analyst in London

Capita Pensions Solutions is a division of Capita that specializes in providing a wide range of services related to pensions. We focus on creating and implementing resilient and responsible pension strategies to help organizations and their employees secure a more stable financial future. Our services include pensions administration, consultancy, and the latest technology and engagement techniques. Capita Pensions Solutions has been managing pensions for over 50 years, covering pension schemes of various shapes and sizes.

We are seeking a Senior Business Analyst responsible for working independently or leading a team of business analysts in the identification and articulation of business problems and opportunities, facilitating the definition of suitable functional solutions to address the current state. This includes coordinating the engagement of all relevant stakeholders in the gathering, analysis, and creation of business requirements, as well as engineering and translating requirements into product specifications, functional and non-functional requirements that will inform the creation of solutions that address the initial scenario. The role also involves operating as part of the delivery team to facilitate the business implementation and acceptance of change.

Additionally, the Senior Business Analyst will mentor programme or project-focused Business Analysis teams to coordinate team effort to achieve the required outcomes effectively, while providing coaching, mentoring, and development for less experienced business analysts.

What you’ll be doing:

• Task and Team Leadership: Able to coordinate, steer and direct a programme or project focused business analyst team to achieve the required outcomes.
• Quality Management: Assessing the quality of analysis work undertaken to ensure that outputs meet key stakeholder and customer needs.
• Stakeholder Engagement: Lead and coordinate senior stakeholder engagements for analysis tasks and discovery, leading to requirement development and supporting analysis findings.
• Requirements Management: Leading the approach to requirements management, ensuring consistent documentation and control while providing a high-level view of completeness of all requirements within the boundaries of change that are evident. Assessing requirements for interdependency and prioritisation against business drivers.
• Requirement to Solution Traceability: Ensure the traceability of requirements throughout the project lifecycle to ensure all requirements are addressed and changes are managed across the business analysis effort.
• Value Stream & Process Analysis: Coordinate the analysis of business processes, customer journeys, and operational needs that provide supporting business rules and information interactions for requirements.
• Information & Data Analysis: Performing and overseeing the gathering, review, and analysis of business and industry data to support the development of business requirements.
• Solution Development: Convert gathered and analysed information into detailed specifications that drive the development of business and technology solutions.
• Collaboration & Liaison: Work closely with cross-functional teams to ensure that solutions address the original business problems effectively, with close coordination of the analysis team they may be responsible for.
• Supporting Transition to BAU: Working with technology and business units to help facilitate delivery through final testing, implementation, and warranty periods.

What we’re looking for:

• Understands and follows project management methodology. End-to-end experience of the project lifecycle - able to describe the key elements of projects including initiation, governance, control, and closure and can provide examples of active participation in all of these stages.
• Has the ability to use a range of BA tools and techniques to deliver BA artefacts.
• Can demonstrate experience in Agile and Waterfall development methods.
• Has the ability to identify and escalate key issues (both technical or business) to the Project/Development Manager.
• The ability to work with senior stakeholders to develop a long-term strategy and shape the future roadmap for development in the context of programmes or projects.
• Able to explain the end-to-end delivery journey to stakeholders and the value of each stage and its outputs to gain buy-in and engagement.
• Understands and has the ability to undertake the activities involved in the full programme or project lifecycle.
• Understands and has the ability to develop business cases, cost-benefit analyses, investment appraisals, cash flows, net present value, impact and risk analyses, and benefits realisation.
• Has the ability to undertake high-level and detailed analysis in order to produce Business Requirements Documents and Requirements Catalogues suitable for a business audience, including IT, Test & Training.
• The ability to create a visual depiction of a business process using flowcharts and process notation in order to identify potential improvements.
• The ability to document an end-to-end process, including interfacing upstream and downstream processes. Ability to document and communicate process interdependencies, risks, and issues. Experienced in As is, To Be and Gap Analysis.
• Experience of working closely with development teams to support documentation and clarify queries. Ability to produce mock-ups and prototypes to be viewed by the business and development teams.

This role requires enhanced security clearance, the details of which are contained in the following link. One of the main factors is a minimum of 5 years UK residency - please only apply if you have this.

In this role, you would have the opportunity to add real value from the outset and support the success of the team. We also believe in offering flexible working solutions that suit your needs, whether that’s from home or from your nearest Capita office.

Company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more!

What we hope you’ll do next:

Choose “Apply now” to fill out our short application, so that we can learn more about you. At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. Also, Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support.