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- Tasks: Provide expert third-line support for a critical application and manage complex incidents.
- Company: Capita, a leader in innovative solutions with a collaborative team culture.
- Benefits: Comprehensive benefits including holidays, pensions, and professional development opportunities.
- Why this job: Join a small team and make a real impact on system performance.
- Qualifications: Strong knowledge of Oracle SQL and ServiceNow, plus excellent analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
Capita is hiring an experienced Application Support Engineer to provide expert third-line support for a critical application. The role requires strong knowledge of Oracle SQL and ServiceNow, alongside excellent analytical skills and the ability to manage complex incidents effectively.
This position offers the opportunity to work within a small, collaborative team, providing full support for system performance and incident management while enjoying comprehensive benefits including holidays, pensions, and professional development opportunities.
Remote 3rd-Line Application Support Engineer in London employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote 3rd-Line Application Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Oracle SQL or ServiceNow. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a project that highlights your analytical skills and experience with complex incidents. This will give you an edge during interviews and show that you’re ready to tackle challenges head-on.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses, especially around incident management scenarios. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance at landing that interview. Plus, we love seeing familiar faces!
We think you need these skills to ace Remote 3rd-Line Application Support Engineer in London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with Oracle SQL and ServiceNow in your application. We want to see how your skills align with the role, so don’t hold back on showcasing your expertise!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to us. Mention specific experiences that relate to managing complex incidents and supporting system performance.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Capita
✨Know Your Tech Inside Out
Make sure you brush up on your Oracle SQL and ServiceNow skills before the interview. Be ready to discuss specific scenarios where you've used these tools to solve complex issues, as this will show your expertise and confidence in handling third-line support.
✨Show Off Your Analytical Skills
Prepare to demonstrate your analytical thinking during the interview. Think of examples where you've successfully managed complex incidents. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Team Player Vibes
Since the role involves working within a small, collaborative team, be ready to talk about your experience in teamwork. Share examples of how you've contributed to team success and how you handle conflicts or differing opinions in a professional setting.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the critical application you'll be supporting, and the company's approach to professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.