At a Glance
- Tasks: Assist in running the Sports Centre, ensuring safety and excellent customer service.
- Company: Join a world-renowned training college with a focus on resilience and community.
- Benefits: Earn £12.33/hour, enjoy flexible hours, and access great perks like free gym membership.
- Other info: Dynamic environment with opportunities for further qualifications and career growth.
- Why this job: Make a real impact in the leisure industry while developing your skills and career.
- Qualifications: Must be a competent swimmer and working towards RLSS NPLQ qualification.
We're looking for Leisure Attendant to assist the Sports Centre Manager in the smooth running of the centre, taking charge of the site on a daily basis ensuring it provides excellent customer services whilst ensuring the safety of staff and customers. The Leisure Officer will carry out daily tasks which can range from lifeguarding, general running of reception, membership administration, dealing with customers questions, cleaning and first aid. We're looking for Leisure Attendant to assist the Sports Centre Manager in the smooth running of the centre, taking charge of the site on a daily basis ensuring it provides excellent customer services whilst ensuring the safety of staff and customers. The Leisure Officer will carry out daily tasks which can range from lifeguarding, general running of reception, membership administration, dealing with customers questions, cleaning and first aid.
Responsibilities
- The Leisure Officer (LO) will assist the Sports Centre Manager in developing customer relationships, creating a quality customer experience within the centre.
- The LO will ensure the highest standard of customer care & service delivery is achieved within the centre. They will deal with complaints and issues brought to them in an appropriate way and work with the Sports Centre Manager to resolve any issues.
- The LO will carry out lifeguarding duties in line with centre and national standards as part of their daily shift duties.
- Carry out any training required in line with National Guidance to remain competent for role.
- The LO will be required to work shifts including weekends
- The LO will assist the Sports Centre Manager in the management of the centre across shifts to ensure the centre is operational at all times.
- The LO will assist the Sports Centre Manager in a safe way that ensures all customers and staff are able to use the centre with minimal risk to their Health & Safety.
- They LO will lead by example setting standards for visiting zero hour lifeguard staff.
- The LO may be asked to assist in delivery of Centre Swimming Lessons as required.
- The LO will be competent in membership sales and administration.
- The LO will deal with stock and report any shortages to the Sports Centre Manager.
- Work with Sports Centre Manager on new initiatives and ideas.
- The LO will hold a key to the centre and open up and secure centre at the end of shift.
- They will lead by example in all areas of the building, ensuring the centre is a clean, safe environment for both staff & customers.
- They will also provide visible leadership to all centre staff ensuring they are skilled & motivated to complete daily tasks.
- Deliver Gym Inductions and Fitness Testing, giving advice to customers and staff.
About You
- Be in possession or in the process of gaining an RLSS NPLQ qualification.
- Preferred experience within the Leisure industry or other suitable role.
- An interest in sport and the Leisure industry.
- Required to obtain an advanced DBS certificate as part of the process prior to offer.
- Competent swimmer
About Fire Service College:
The Fire Service College (FSC) is a world-renowned further education training college that provides a range of resilience focused courses and programmes ranging from apprenticeships to fully accredited qualifications. On a 300-acre site FSC provides both practical and classroom-based learning in addition to remote/customer site delivered courses. FSC courses and programmes are accredited with SFJ Awards, Highfields, Institution for Fire Engineers, FireQual, Lantra, JOIFF and Proboard/NFPA. Customers range from fire and rescue services, police forces, ambulance services, the military, various commercial organisations to individuals who wish to further their careers. FSC attracts learners from international fire and rescue services from the Middle East and across Europe.
Our Vision is for Capita Fire Service College to be a strategic learning partner for our clients. This will allow us to improve our clients' organisational capability and jointly deliver better business outcomes for them. In order to achieve this, we need to simplify, be truly client focused about our clients and invest in our learning capability.
What's in it for you?
- Hourly salary of £12.33
- Zero hour contract - some weekend will be required
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Subsidised canteen, bar and gym facilities onsite (free membership)
- Free parking onsite
- Better work life balance
- Opportunity to gain further qualifications and upskill
- You will work at a world-renowned further education training college
You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.
Join us and discover a career with purpose. #CareersWithPurpose
Customer first, always Fearless innovation Achieve together Everyone is valued
At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
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Leisure Attendant in London employer: Capita
Capita's Gas Safe Register is an exceptional employer, offering a supportive work culture that prioritises safety and employee well-being. With competitive benefits including a company car, generous holiday allowance, and opportunities for community engagement through volunteering, employees are encouraged to grow both personally and professionally in the vibrant Colchester area. The commitment to diversity and inclusion further enhances the workplace environment, making it a rewarding place for gas professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Attendant in London
✨Get Active in Local Sports Circles
Dive into local sports clubs and recreation centres where you'll find temporary opportunities popping up all the time. Join community events or volunteer at local tournaments to meet folks in the sports-recreation management scene and make a name for yourself!
✨Utilise Seasonal Hiring Spikes
Keep an eye out for peak seasons in the sports world, like holidays or major events. Companies like Capita might ramp up hiring for those times, so get your name out there early by visiting their booths at career fairs or sports expos!
✨Tap into University Career Services
If you're studying, don’t forget about your uni’s career services. They often have connections to temporary roles in sports-recreation management that might not even hit public job boards. Get in touch and see who they know!
✨Show Off Your Passion Online
Create a portfolio showcasing your skills in sports-recreation management – think about events you've organised, teams you've coached, or projects you've led. Share this on social media to catch the eye of potential employers like Capita and boost your visibility in the field!
We think you need these skills to ace Leisure Attendant in London
Some tips for your application 🫡
Show Off Your Passion for Sports:In your CV and cover letter, we need to see your love for sports and recreation shining through! Mention any relevant experiences, like managing events, coaching, or even volunteering in local sports clubs. This is key for Leisure Attendant at Capita!
Tailor Your CV for Temporary Work:Given that this is a temporary role, highlight your adaptability and willingness to jump in and learn quickly. Include any past temporary roles or projects that showcase your ability to work in fast-paced environments, as it’ll show you can hit the ground running at Capita.
Include Relevant Certifications:If you’ve got any certifications relevant to sports management or health and safety (like first aid or sports coaching), make sure they’re front and centre in your application. These can set you apart from other candidates for Leisure Attendant at Capita.
Use Engaging Language and a Conversational Tone:When writing your cover letter, keep it friendly and engaging! We want to see your personality come through, so don’t be afraid to show your enthusiasm for the role and how you can contribute to Capita's team in a fun, vibrant way.
How to prepare for a job interview at Capita
✨Show Off Your Event Management Skills
In the sports and recreation management field, being able to organise events is key. Come prepared with examples of events you've managed, whether in your studies or in past experiences. Highlight how you tackled challenges and kept everything running smoothly – this will show that you're ready for the fast-paced nature of potential roles at Capita.
✨Know the Latest Trends in Sports Management
Being in the know about current trends can give you a real edge. Keep yourself updated on the latest developments in sports management, like sustainability initiatives or digital engagement strategies. Dropping a few insights during your interview with Capita will demonstrate your genuine interest and commitment to the field.
✨Focus on Your Adaptability
As a temporary role, adaptability is crucial. Be ready to discuss how you've handled sudden changes or unexpected situations in previous jobs or projects. Emphasise your flexibility and willingness to learn quickly, as these traits will reassure Capita that you can handle whatever comes your way.
✨Pitch Your Unique Value
In a temporary position, companies want to know what unique skills you bring to the table. Make sure to highlight specific skills or experiences that set you apart, especially in relation to sports management, like knowledge of sports psychology or community engagement. Presenting yourself as a unique asset can help cement your position with Capita.
