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- Tasks: Lead the implementation of Cornerstone LMS and manage enterprise applications.
- Company: Join Capita, a dynamic leader in consulting and digital services.
- Benefits: Remote work, generous holiday, paid volunteering day, and family leave policies.
- Why this job: Make a real impact on projects that transform lives across various sectors.
- Qualifications: Experience with Cornerstone LMS, strong communication, and problem-solving skills.
- Other info: Collaborative environment with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Proven experience implementing Cornerstone LMS in complex, multi-stakeholder environments.
Relevant Cornerstone implementation certification.
Strong understanding of LMS configuration, user management, content workflows, and reporting.
Relevant industry certifications, such as MCSE.
In-depth experience of design, implementation, and management of relevant technology stacks.
Strong technical knowledge of architecture, operations, and security of relevant technology stacks.
Experience with public sector learning.
Experience in service design, accessibility, and instructional design.
In addition, you will also have:
- Excellent stakeholder engagement and communication skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Keeping abreast of emerging trends and technologies in related technologies.
What you'll be doing:
- Designing and implementing enterprise applications to meet business requirements and security standards.
- Managing and maintaining enterprise applications, including servers, agents, policies, and tasks.
- Troubleshooting and resolving issues such as server performance, agent deployment, and policy enforcement.
- Developing and implementing security policies and procedures to ensure the confidentiality, integrity, and availability of the application.
- Providing technical guidance and support to other team members and operations.
- Working closely with other IT teams to integrate systems and applications.
- Monitoring and analysing system performance metrics to identify and resolve issues proactively.
- Developing and maintaining documentation related to McAfee ePO environments and procedures.
Platform Implementation & Configuration:
- Lead the technical and functional implementation of the Cornerstone LMS, including configuration of learning paths, user roles, content hierarchies, and workflows.
- Coordinate workshops to map user groups, content flows, and admin requirements across audiences.
- Oversee platform walkthroughs and demos for internal teams and stakeholders.
Integration & Data Management:
- Co-ordinate LMS implementation activities with integrations for data exchange, reporting, and automation of learning operations.
- Collaborate with designers and technical leads to ensure configuration meets end-to-end solution requirements and resolve platform gaps.
- Review and input on technical integration documentation.
Stakeholder Engagement & Training:
- Liaise with internal teams, Cornerstone representatives, and government stakeholders to align implementation with strategic goals.
- Support training plans for admin groups and helpdesk users, including train-the-trainer models and platform onboarding.
Project Management & Reporting:
- Maintain and update the integrated program plan with milestones, dependencies, and risks relating to implementation.
- Provide regular updates to governance boards and escalate issues as needed.
Remote working with occasional travel – work from wherever you're happiest in the UK.
23 days' holiday, rising to 27 (pro rata) – plus the option to buy more after qualifying period.
Paid volunteering day with a charity of your choice.
Generous family leave policies – including 15 weeks' fully paid maternity, adoption, and shared parental leave.
Implementation Lead in London employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with Cornerstone LMS. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with LMS implementation and stakeholder engagement. This will give you an edge during interviews and showcase your hands-on expertise.
✨Tip Number 3
Stay updated on trends! Keep an eye on emerging technologies and best practices in LMS and service design. Mentioning these insights during interviews can demonstrate your passion and commitment to continuous learning.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to tailor your application to highlight your relevant experience and how it aligns with the role of Implementation Lead.
We think you need these skills to ace Implementation Lead in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Cornerstone LMS and any relevant certifications. We want to see how your skills match the job description, so don’t hold back on showcasing your achievements!
Showcase Your Stakeholder Skills: Since this role involves a lot of stakeholder engagement, be sure to include examples of how you've successfully communicated and collaborated with different teams in the past. We love seeing those strong communication skills in action!
Highlight Your Technical Know-How: Don’t forget to mention your technical expertise, especially around LMS configuration and data management. We’re looking for someone who can hit the ground running, so let us know about your experience with relevant technology stacks.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Capita
✨Know Your Cornerstone LMS Inside Out
Make sure you brush up on your knowledge of the Cornerstone LMS, especially its configuration, user management, and content workflows. Be ready to discuss your previous experiences implementing it in complex environments, as this will show your expertise and confidence.
✨Show Off Your Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged with stakeholders in past projects. Highlight your communication skills and how you've managed expectations and gathered requirements from various parties. This is crucial for the role, so make it a key part of your discussion.
✨Demonstrate Your Problem-Solving Prowess
Think of specific challenges you've faced in previous implementations and how you resolved them. Be ready to explain your analytical approach and the steps you took to troubleshoot issues, especially related to server performance and policy enforcement.
✨Stay Current with Industry Trends
Research the latest trends and technologies in LMS and public sector learning. Being able to discuss emerging technologies and how they can impact the implementation process will show that you're proactive and forward-thinking, which is exactly what they’re looking for.
