At a Glance
- Tasks: Support and improve enterprise endpoint management platforms for 100,000 devices.
- Company: Capita, a leader in consulting and digital services.
- Benefits: 23-27 days holiday, matched pension, paid parental leave, and volunteering opportunities.
- Other info: Opportunities for career growth and professional development.
- Why this job: Join a dynamic team using cutting-edge tech to make a real impact.
- Qualifications: Experience with Altiris, Intune, SCCM, and strong troubleshooting skills.
The predicted salary is between 45000 - 55000 € per year.
We’re looking for an experienced Endpoint Management Specialist to join our End User Services team and play a key role in supporting and evolving a large-scale, enterprise Windows device estate.
What We’re Looking For
- Proven experience in a similar endpoint management or EUC role, ideally within a large, complex enterprise environment
- Strong hands-on experience with Altiris, Intune, and/or SCCM (Altiris experience is highly desirable)
- Solid understanding of Windows endpoint environments and device lifecycle management
- Strong technical troubleshooting and root-cause analysis skills
- A good working knowledge of TCP/IP networking, including VLANs, proxies, firewalls, and subnets
- Experience working on organised project activity alongside BAU support
- Clear and confident written and verbal communication skills
- Comfortable working collaboratively across technical and service teams
You’ll be responsible for the support, maintenance, and continuous improvement of endpoint management platforms that manage circa 100,000 end-user devices, ensuring stability, security, and compliance across the environment. This is a hands-on technical role, ideal for someone who can hit the ground running and enjoys working across modern and legacy endpoint technologies.
What You’ll Be Doing
- Supporting and maintaining enterprise endpoint management platforms, including Symantec CMS (Altiris), Microsoft Intune, and Microsoft Configuration Manager (SCCM)
- Owning the Windows device lifecycle, from build and configuration through to patching, upgrades, and retirement
- Acting as a technical escalation point, following structured fault resolution and incident processes
- Delivering software deployment, endpoint security controls, vulnerability remediation, and patch compliance
- Supporting project and change delivery, including platform upgrades and service improvements
- Identifying opportunities to standardise, optimise, and automate endpoint management processes
- Producing and maintaining technical documentation, runbooks, and knowledge articles
- Creating and executing system test plans to support change and release activity
- Collaborating closely with wider service teams and Lines of Service to ensure client and operational requirements are met
Capita is a dynamic leader in consulting and digital services, helping some of the UK’s most recognised organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors - government, healthcare, education, and finance - offering you the chance to contribute to projects that impact millions of lives. At Capita, you’ll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.
We’re committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you’re ready to make an impact and grow your career, Capita is the place for you.
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.
Endpoint Management Specialist in London employer: Capita
Capita is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for an Endpoint Management Specialist. With a commitment to employee development, you will have access to extensive growth opportunities, including qualifications through our Learning Academy, while enjoying generous benefits such as 23 days of holiday (rising to 27), a company-matched pension, and paid volunteering days. Join us in a home-based role where your contributions will make a meaningful impact across diverse sectors, ensuring stability and security for a large-scale enterprise environment.
StudySmarter Expert Advice🤫
We think this is how you could land Endpoint Management Specialist in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in endpoint management. This can be a great conversation starter during interviews and shows you're proactive.
✨Tip Number 3
Prepare for those interviews! Research common questions for Endpoint Management Specialists and practice your answers. Be ready to discuss your hands-on experience with tools like Altiris, Intune, and SCCM.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Capita.
We think you need these skills to ace Endpoint Management Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with endpoint management tools like Altiris, Intune, and SCCM. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about endpoint management and how your background makes you a perfect fit for our team. Keep it clear and confident, just like we value in communication.
Showcase Your Problem-Solving Skills:In your application, highlight specific examples of how you've tackled technical challenges in the past. We love candidates who can demonstrate strong troubleshooting and root-cause analysis skills, so share those success stories!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Capita
✨Know Your Tools Inside Out
Make sure you brush up on your experience with Altiris, Intune, and SCCM. Be ready to discuss specific scenarios where you've used these tools effectively in a large enterprise environment. This will show that you can hit the ground running.
✨Demonstrate Your Troubleshooting Skills
Prepare to share examples of how you've tackled technical issues in the past. Highlight your root-cause analysis skills and be ready to explain your thought process when resolving complex problems. This will showcase your hands-on experience and technical prowess.
✨Communicate Clearly and Confidently
Since this role involves collaboration across teams, practice articulating your thoughts clearly. Whether it's written or verbal communication, being able to convey technical information in an understandable way is crucial. Consider doing mock interviews to refine your delivery.
✨Show Your Project Management Experience
Be prepared to discuss any organised project activities you've been involved in, especially those related to endpoint management. Talk about your role in these projects and how you contributed to their success. This will demonstrate your ability to manage change and support service improvements.
