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- Tasks: Manage digital experiences for clients and shape the future of pensions.
- Company: Capita Pension Solutions, a leader in consulting and digital services.
- Benefits: Generous holiday, matched pension, and flexible working options.
- Why this job: Make a real impact on clients while developing your skills in a dynamic environment.
- Qualifications: Experience in digital products, especially in financial services and strong communication skills.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
This role requires enhanced security clearance, the details of which are contained in the following link. One of the main factors is a minimum 5 years UK residency - please only apply if you have this.
As a Pensions Digital Product Owner, you will help manage the digital experience for our existing clients using our bespoke on-line member portal. You will be expected to work closely with our clients to understand their digital needs and be able to prioritise these needs to inform the digital roadmap. In return, you will have a genuine impact on our key clients, help shape the digital future for pensions and will be well-positioned to gain recognition for your contribution.
Key Responsibilities- Work collaboratively with the wider Digital Product Solutions Team operating within Design standards and aligning strategies through prioritisation and management of development.
- Work collaboratively with a team of digital, business analysis, engagement, and design professionals to deliver digital products for strategic clients.
- Providing the UX team with projects and direction based on information gathered from operational teams, Members and stakeholders.
- Set sprint goals and contribute to your product teams sprint cycle.
- Analyse user feedback to help improve our digital products.
- Develop business cases and user stories for new features.
- Collaborate with the design, engagement and IT teams to draft new/amended products or services.
- Working with key stakeholders to help inform product development.
- Manage relationships between teams, partners, and customers.
- Work with product teams and key stakeholders to develop and deliver user-centred solutions within project timeframes and objectives.
- Work closely with IT to understand technical constraints in journeys and help adjust the journey appropriately.
- Manage ongoing design and functional development of strategic client websites.
- Collaborate with research lead to conduct website usability testing to review site performance.
- Drive key digital initiatives, supporting and promoting continuous improvement.
- Work collaboratively with the wider Digital Product Solutions Team operating within Design standards and aligning strategies.
- Working closely with the Senior Digital Lead and wider team.
- Share knowledge and mentor your direct reports and others.
- Digital product experience in the financial services sector ideally pensions.
- Digital product experience that includes extensive exposure to on-line portals / websites.
- Can demonstrate strong communication and negotiation skills with the ability to articulate information in front of stakeholders from all backgrounds.
- You must be analytical and be comfortable reviewing data to identify challenges in journeys and make customer centric decisions.
- You need to have confidence in collaborating with and influencing wider teams to buy into the importance of customer centric delivery.
- DB Pensions experience to assist with understanding the terminology used and processes involved.
- GDS standards and accessibility.
At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS's strategic goals as well as developing the next generation of market leading Products and Services.
We have ambitious objectives and plans for 2026 and beyond.
23 days' holiday (rising to 27) with the opportunity to buy extra leave.
Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more.
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
What we hope you'll do next:Choose 'Apply now' to fill out our short application, so that we can find out more about you.
We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.
Digital Product Owner - Pensions in London employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Owner - Pensions in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Digital Product Owner role in pensions. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research common questions for Digital Product Owners and practice your answers. Think about how your experience aligns with the job description, especially around managing digital experiences and collaborating with teams.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your past projects, especially those related to online portals and user experience. This will help you stand out and demonstrate your expertise in the financial services sector.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and contributing to the digital future of pensions.
We think you need these skills to ace Digital Product Owner - Pensions in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Product Owner role. Highlight your experience in digital products, especially in the pensions sector, and show how your skills align with our needs.
Showcase Your Communication Skills: Since this role involves working with various stakeholders, it's crucial to demonstrate your strong communication and negotiation skills. Use examples from your past experiences to illustrate how you've effectively articulated information and influenced decisions.
Be Data-Driven: We love candidates who can analyse data to make informed decisions. In your application, mention specific instances where you've used data to identify challenges and improve user journeys. This will show us you're analytical and customer-centric.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Capita
✨Know Your Digital Product Inside Out
Before the interview, make sure you thoroughly understand the digital products related to pensions. Familiarise yourself with the online member portal and be ready to discuss how you can enhance user experience based on client feedback.
✨Showcase Your Communication Skills
As a Digital Product Owner, you'll need to articulate your vision clearly. Prepare examples of how you've successfully communicated with stakeholders in the past, especially when it comes to negotiating and influencing decisions.
✨Be Data-Driven
Demonstrate your analytical skills by preparing to discuss how you've used data to identify challenges and improve digital journeys. Bring specific examples of metrics you've tracked and how they informed your product decisions.
✨Collaborative Mindset is Key
This role requires working closely with various teams. Be ready to share experiences where you've collaborated effectively with UX, IT, and other departments to deliver user-centred solutions. Highlight your ability to manage relationships and drive initiatives forward.
