Senior Pensions Data Technician in Liverpool

We are looking for a Senior Pensions Data Technician to join the Consulting division of Capita Pensions Solutions. We are a new force in the market and our fantastic team are aspiring to create better outcomes and bright futures by putting people and pensions at the heart of everything we do.

The Consulting division was created to better enable us to fulfil the long-term strategic objectives of our business and to empower us to better excite our clients and provide them, and their members, with better outcomes. We are continuously looking to improve the services and products we provide to our clients, with a focus on people and the use of technology to achieve this goal. This positions us, and you, to be at the forefront of a rapidly growing and advancing organisation and industry.

You will be part of the team that owns and manages projects to cover complex extraction, analysis, cleansing and processing of pensions data to create better outcomes by bringing technical experience and leading on key projects, cyclical activities and scheme events to ensure they are completed in line with procedural and client requirements and within service level agreements. You will have experience of working on a variety of occupational pension schemes with the ability to lead on the delivery of assigned projects and schemes. This role is perfect if you are an existing Senior Pensions Technician looking to work within a project-based role. In return, Pensions Solutions will give you a clear succession plan to further your career.

What you’ll be doing:

• To work with the Scheme Events Leads and Scheme Event Manager to deliver requirements for Scheme Events and Projects (time scales, deliverables, quality, sign off) and to input into the planning process.
• To review the work of Pensions Data Technicians and provide feedback and technical support.
• To be responsible for the accuracy and quality of Scheme Events and Projects.
• To correspond and build working relationships with clients and Capita colleagues.
• Regularly review the effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve processes and reduce potential complaints and business risks.
• Adhere to Quality Management Systems and comply with pensions and FCA regulations and initiatives, for example, Treating Customers Fairly (TCF).

Key tasks:

• To lead on the delivery of assigned projects and scheme events.
• To promote the provision of a first-class experience for customers and to share knowledge and expertise with other team members.
• Performs data processes, including the following:

• Running and specifying data extracts from the administration system including bespoke reports.
• Transforming extracted data or data received into the required format and structure.
• Performing and specifying data uploads to the administration system.
• Building Mail Merge letters.
• Performing bulk calculations in Excel.
• Building and enhancing Excel templates and macros for regular jobs.

What we’re looking for:

Essential:

• DB pensions experience.
• Technical pensions calculations/analysis.
• Bulk data analysis/manipulation.
• Excel - Demonstrate the ability to use filters, sorting, pivot tables (rows, columns, grouping, filters and totalling).
• Excel – Can use formulas including lookups, IF and nested IF statements, date calculations and formatting of cells to specific guidelines.
• Excel - Can import data/text files and use data validation.
• Project Management Skills.

Desirable:

• PMI Qualification.

About Capita Pension Solutions:

At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market-leading Products and Services. We have ambitious objectives and plans for 2025 and beyond.

23 days’ holiday (rising to 27) with the opportunity to buy extra leave. Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more. Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.