At a Glance
- Tasks: Handle high-volume inbound calls and resolve customer queries with top-notch service.
- Company: Join Capita, a leading company in Liverpool with a focus on customer satisfaction.
- Benefits: Enjoy up to 27 days’ holiday and a company-matched pension plan.
- Why this job: Make a difference by helping customers while developing your skills in a supportive environment.
- Qualifications: Previous customer service experience in a fast-paced setting is essential.
The predicted salary is between 22000 - 26000 £ per year.
Capita in Liverpool is seeking Customer Service Representatives to join their permanent team. This office-based role involves handling a high volume of inbound calls from members and their beneficiaries, providing information and resolving queries within agreed service levels.
The ideal candidate will have customer service experience in a high-volume setting and a passion for delivering quality service.
Benefits include up to 27 days’ holiday and company-matched pension.
Pension Customer Advisor - High-Volume Support (Liverpool) employer: Capita
Capita in Liverpool offers a dynamic work environment where customer service excellence is at the forefront. With generous benefits such as up to 27 days’ holiday and a company-matched pension, employees are supported in achieving a healthy work-life balance. The company fosters a culture of growth and development, providing ample opportunities for career advancement within a collaborative team dedicated to delivering quality service.
