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- Tasks: Visit customers to explain TV licence requirements and assist with payment plans.
- Company: Large organisation focused on community support and customer interaction.
- Benefits: Competitive salary, flexible hours, car allowance or company car.
- Why this job: Make a difference in your community while enjoying flexibility and great pay.
- Qualifications: Full UK Driving Licence and strong communication skills.
- Other info: Perfect for those seeking a balance between work and personal life.
The predicted salary is between 18990 - 25380 £ per year.
A large organization is seeking a Television Licence Field Officer to conduct visits in the Liverpool area. The role involves explaining TV licence requirements and helping customers find payment plans.
Candidates should possess a full UK Driving Licence and strong communication skills.
Offering a competitive salary of £31,650, flexibility in working hours, and additional benefits like a car allowance or company car, this role combines customer interaction with community support.
Home-Based TV Licence Field Officer — Flexible Hours in Liverpool employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home-Based TV Licence Field Officer — Flexible Hours in Liverpool
✨Tip Number 1
Get to know the company! Research their values and mission so you can align your answers during interviews. This shows you're genuinely interested and helps us see how you'd fit into our team.
✨Tip Number 2
Practice your communication skills! Since this role involves explaining TV licence requirements, try role-playing with a friend or family member. The more comfortable you are, the better you'll perform in real-life situations.
✨Tip Number 3
Be ready to share examples! Think of times when you've helped customers or resolved issues. We love hearing about your experiences, as they show us how you'd handle similar situations in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the position right from the start.
We think you need these skills to ace Home-Based TV Licence Field Officer — Flexible Hours in Liverpool
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about interacting with customers, make sure your application highlights your strong communication skills. Use examples from your past experiences to demonstrate how you’ve effectively explained complex information in a simple way.
Tailor Your CV and Cover Letter: Don’t just send the same CV and cover letter for every job. Take a bit of time to tailor them specifically for the TV Licence Field Officer role. Mention your driving licence and any relevant experience that shows you can handle customer interactions and community support.
Be Clear About Your Availability: Flexibility is key in this role, so make sure to mention your availability in your application. Let us know how you can fit into the flexible hours we offer, as it shows you’re ready to adapt and meet the needs of the job.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and allows you to keep track of your application status easily.
How to prepare for a job interview at Capita
✨Know Your Stuff
Make sure you understand the TV licence requirements inside out. Familiarise yourself with the different payment plans available and be ready to explain them clearly. This will show that you're not just interested in the role, but that you’re also knowledgeable about what it entails.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your communication skills. Think about how you would explain complex information simply and effectively. You might even want to role-play with a friend to get comfortable with potential scenarios you could face during visits.
✨Flexibility is Key
Highlight your ability to work flexible hours. Be prepared to discuss how you can manage your time effectively while conducting visits. This shows that you’re adaptable and can meet the needs of the organisation and its customers.
✨Drive Home Your Experience
If you have previous experience in customer service or community support, make sure to bring it up. Share specific examples of how you've helped customers in the past, especially in challenging situations. This will demonstrate your capability and readiness for the role.
