At a Glance
- Tasks: Assist in running the sports centre, ensuring safety and excellent customer service.
- Company: Join a reputable further education training college with a vibrant community.
- Benefits: Earn £12.33 per hour, enjoy free gym membership, and access to discounts.
- Other info: Flexible hours, opportunities for upskilling, and a supportive work environment.
- Why this job: Make a difference in people's leisure time while gaining valuable experience.
- Qualifications: Must be gaining an RLSS NPLQ qualification and be a competent swimmer.
The predicted salary is between 10 - 15 £ per hour.
We are currently looking for several Leisure Attendants to join the team, based in Moreton In March. We are looking for Leisure Attendants to assist the Sports Centre Manager in the smooth running of the centre, taking charge of the site on a daily basis ensuring it provides excellent customer services whilst ensuring the safety of staff and customers. The Leisure Officer will carry out daily tasks which can range from lifeguarding, general running of reception, membership administration, dealing with customers' questions, cleaning and first aid.
Responsibilities
- The LO will assist the Sports Centre Manager in developing customer relationships, creating a quality customer experience within the centre.
- Ensure the highest standard of customer care & service delivery is achieved.
- Deal with complaints and issues and resolve them with the Sports Centre Manager.
- Carry out lifeguarding duties in line with centre and national standards.
- Carry out any required training to remain competent for the role.
- Work shifts including weekends.
- Assist the Sports Centre Manager in the management of the centre across shifts to ensure the centre is operational at all times.
- Ensure safety of customers and staff, minimise health & safety risks.
- Lead by example setting standards for visiting zero hour lifeguard staff.
- Assist in delivery of centre swimming lessons as required.
- Competent in membership sales and administration.
- Handle stock and report shortages.
- Collaborate on new initiatives and ideas.
- Hold key to centre, open and secure at end of shift.
- Maintain a clean, safe environment for staff & customers.
- Provide visible leadership ensuring staff are skilled & motivated.
- Deliver gym inductions and fitness testing, giving advice.
About You
- Be in possession or in the process of gaining an RLSS NPLQ qualification.
- Preferred experience within the leisure industry or similar role.
- Interest in sport and the leisure industry.
- Required to obtain an advanced DBS certificate prior to offer.
- Competent swimmer.
What’s in it for you?
- Hourly salary of £12.33.
- Zero hour contract – some weekend work will be required.
- Company matched pension, life assurance, cycle2work scheme, 15 weeks fully paid maternity, adoption and shared parental leave, two weeks paternity pay and more.
- Voluntary benefits: discounts, health & wellbeing, travel and technology.
- Paid day out of office, volunteering options.
- Employee Network Groups.
- Subsidised canteen, bar and gym facilities onsite (free membership).
- Free accommodation during working week if required.
- Free parking onsite.
- Better work‑life balance.
- Opportunity to gain further qualifications and upskill.
- Work at a reputable further education training college.
Location Moreton In Marsh, United Kingdom
Time Type Part time
Contract Type Casual
Apply Now Choose ‘Apply now’ to fill out a short application. We will contact you shortly. Contact recruitment team: CPScareers@capita.com.
Equal Opportunities We’re committed to an inclusive, barrier‑free recruitment process and working environment for everyone. We are an equal opportunity and Disability Confident employer. For more information, visit the Capita Careers website.
Leisure Attendant employer: Capita
Capita's Gas Safe Register is an exceptional employer, offering a supportive work culture that prioritises safety and employee well-being. With competitive benefits including a company car, generous holiday allowance, and opportunities for community engagement through volunteering, employees are encouraged to grow both personally and professionally in the vibrant Colchester area. The commitment to diversity and inclusion further enhances the workplace environment, making it a rewarding place for gas professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Attendant
✨Tip Number 1
Get to know the Sports Centre! Before your interview, pop by and familiarise yourself with the place. This shows you’re genuinely interested and helps you chat about how you can contribute to the team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've dealt with tricky situations or provided excellent service. This will help you shine during the interview when they ask about your experience.
✨Tip Number 3
Show your passion for leisure and sports! Whether it’s through personal experiences or previous roles, let them know why you love this industry. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic team members like you to join us in creating a fantastic customer experience.
We think you need these skills to ace Leisure Attendant
Some tips for your application 🫡
Show Your Passion for Leisure:When writing your application, let us know why you're excited about working in the leisure industry. Share any relevant experiences or interests that highlight your enthusiasm for sports and customer service.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your skills and experiences that align with the responsibilities of a Leisure Attendant, like lifeguarding or customer care.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to be yourself!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get back to you quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Capita
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Leisure Attendant. Familiarise yourself with lifeguarding duties, customer service expectations, and health & safety protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you resolved complaints or created a positive experience for customers. This will demonstrate your ability to handle similar situations at the Sports Centre.
✨Highlight Your Qualifications
If you have an RLSS NPLQ qualification or any relevant certifications, make sure to mention them during the interview. If you're in the process of obtaining it, let them know your timeline. This shows your commitment to the role and your readiness to meet the job requirements.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the team dynamics, training opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.
