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For Companies At a Glance
- Tasks: Analyse data to enhance customer experience and drive performance improvements.
- Company: Leading UK service provider focused on innovation and customer satisfaction.
- Benefits: Competitive salary, flexible working arrangements, and opportunities for growth.
- Why this job: Make a real impact by delivering innovative solutions and insights.
- Qualifications: Strong analytical skills, Excel and Power BI proficiency, and Continuous Improvement experience.
- Other info: Collaborative environment with diverse stakeholders and exciting challenges.
The predicted salary is between 36000 - 60000 £ per year.
A leading service provider in the UK is seeking a Continuous Improvement & Insight Expert to deliver innovative solutions that enhance customer experience. This hybrid role involves analyzing data to provide insights that drive performance improvements.
The ideal candidate will have strong analytical skills, proficiency in Excel and Power BI, and experience with Continuous Improvement methodologies. You will work collaboratively with various stakeholders to unlock opportunities and provide actionable recommendations, while also supporting key performance indicators.
A competitive salary and flexible working arrangements are offered.
Hybrid CI & Insight Lead — Data-Driven Impact in Leeds employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid CI & Insight Lead — Data-Driven Impact in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how valuable personal connections are when it comes to landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your analytical skills. We recommend using the STAR method to structure your answers, so you can clearly demonstrate your experience with Continuous Improvement methodologies.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and goals. We suggest checking out our website for tailored job listings that match your skills in data analysis and performance improvement.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. We believe this shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hybrid CI & Insight Lead — Data-Driven Impact in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your analytical skills and experience with Excel and Power BI, as these are key for us. We want to see how your past experiences align with the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about Continuous Improvement and how you can enhance customer experience. We love seeing genuine enthusiasm for the role.
Showcase Your Collaborative Spirit: Since this role involves working with various stakeholders, make sure to mention any teamwork experiences. We value collaboration, so share examples of how you've unlocked opportunities through teamwork in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at Capita
✨Know Your Data Inside Out
Make sure you brush up on your analytical skills before the interview. Familiarise yourself with data analysis techniques and be ready to discuss how you've used Excel and Power BI in past roles. Being able to provide specific examples of how you've derived insights from data will impress your interviewers.
✨Showcase Your Continuous Improvement Experience
Prepare to talk about your experience with Continuous Improvement methodologies. Think of concrete examples where you've implemented changes that enhanced customer experience or performance. This will demonstrate your ability to deliver innovative solutions, which is key for this role.
✨Collaborate Like a Pro
Since this role involves working with various stakeholders, be ready to discuss how you've successfully collaborated in the past. Share stories that highlight your teamwork skills and how you’ve unlocked opportunities through effective communication and collaboration.
✨Understand Key Performance Indicators (KPIs)
Familiarise yourself with common KPIs relevant to the role. Be prepared to discuss how you would support these indicators and what strategies you might employ to drive performance improvements. Showing that you understand the metrics that matter will set you apart.
