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- Tasks: Assist customers with financial inquiries and resolve issues through calls.
- Company: Capita, a leading provider in financial services.
- Benefits: Competitive salary, hybrid working options, and full-time permanent position.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Join a supportive team and make a difference in people's financial journeys.
- Qualifications: GCSE grade C in English and Maths, strong communication skills.
The predicted salary is between 25155 - 25155 £ per year.
Capita is looking for a Customer Service Adviser in Manchester to assist with financial services related inquiries. The successful candidate will spend time answering calls, providing information, and resolving customer issues.
The role requires:
- At least GCSE grade C in English and Maths
- Good communication skills
- A passion for helping people
This full-time permanent role offers a salary of £25,155 per annum, with hybrid working after a training period of 6-8 weeks.
Hybrid Financial Services Customer Advisor – Manchester employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Financial Services Customer Advisor – Manchester
✨Tip Number 1
Make sure you know the ins and outs of the financial services industry. Brush up on common customer queries and how to resolve them. This will help you stand out during interviews!
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable answering calls and providing information. The more confident you are, the better you'll perform.
✨Tip Number 3
Don’t forget to showcase your passion for helping people. Share examples from your past experiences where you’ve gone above and beyond for customers. This will resonate well with potential employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hybrid Financial Services Customer Advisor – Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant financial services knowledge. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping people and how your communication skills make you a great fit for the role. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've resolved customer issues in the past. We’re all about finding solutions, so let us know how you’ve made a difference in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team in Manchester!
How to prepare for a job interview at Capita
✨Know Your Stuff
Make sure you brush up on financial services basics. Understand common customer inquiries and how to resolve them. This will show that you're not just a good communicator, but also knowledgeable about the industry.
✨Show Your Passion
Capita is looking for someone who genuinely enjoys helping people. Be ready to share examples of how you've gone above and beyond for customers in the past. This will help you stand out as a candidate who truly cares.
✨Practice Makes Perfect
Before the interview, practice answering common customer service questions. You could even role-play with a friend. This will help you feel more confident and articulate during the actual interview.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows your interest in the role and helps you understand if it's the right fit for you. Think about what you want to know about the team or the company culture.