At a Glance
- Tasks: Engage with customers in financial difficulty and provide empathetic solutions.
- Company: Capita, a leader in financial services with a supportive culture.
- Benefits: 22 days leave, private medical insurance, and world-class training.
- Other info: Enjoy a hybrid work model with great progression opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in collections or call centre roles is essential.
The predicted salary is between 25000 - 30000 £ per year.
Capita is seeking Collections Advisors for a permanent role at Portway House, Preston.
You will engage with customers in financial difficulty, assess their situation and present options to help meet commitments.
Experience in collections or a call centre within financial services is essential.
This hybrid role offers world‑class training, progression, and benefits including 22 days leave and private medical insurance.
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We think you need these skills to ace Hybrid Collections Advisor - Empathetic Financial Solutions
Customer Engagement
Financial Assessment
Collections Experience
Call Centre Experience
Communication Skills
Empathy
Problem-Solving Skills
