At a Glance
- Tasks: Welcome visitors, answer calls, and support training course administration.
- Company: Capita, a supportive workplace with a focus on customer service.
- Benefits: Access to gym facilities and a flexible part-time schedule.
- Other info: 20 hours a week with opportunities for personal growth.
- Why this job: Gain valuable experience in customer service while working in a dynamic environment.
- Qualifications: Front of House experience and strong communication skills required.
The predicted salary is between 12000 - 16000 £ per year.
Capita is looking for a Front Desk Administrator in Helensburgh to provide excellent customer service. This part-time position involves welcoming visitors, answering calls, and supporting training course administration.
The ideal candidate should have Front of House experience and good communication skills, with a willingness to learn new IT applications. You'll work 20 hours a week on a shift basis, requiring UK Security Clearance.
Access to gym facilities and a supportive work environment are among the benefits offered.
Part-Time Front Desk & Training Administrator in Helensburgh employer: Capita
Capita is an excellent employer that prioritises employee well-being and development, offering a supportive work environment in Helensburgh. With access to gym facilities and a focus on fostering growth through training opportunities, employees can thrive both personally and professionally while enjoying the flexibility of part-time hours. Join us to be part of a team that values your contributions and encourages continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Front Desk & Training Administrator in Helensburgh
✨Tip Number 1
Make sure to research Capita and their values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to welcome visitors or handle calls. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Don’t forget to highlight your Front of House experience during the interview. Share specific examples of how you've provided excellent service in the past, as this will set you apart from other candidates.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace Part-Time Front Desk & Training Administrator in Helensburgh
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service. We want to see how you've welcomed visitors or handled calls in the past, so share those stories!
Tailor Your Application:Take a moment to read through the job description and match your skills to what we're looking for. We love it when applicants show us they understand the role and how they fit into it.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're the perfect fit for the Front Desk Administrator role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super simple!
How to prepare for a job interview at Capita
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Front Desk Administrator. Familiarise yourself with customer service best practices and think about how your previous experience aligns with the role. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves welcoming visitors and answering calls, practice articulating your thoughts clearly. You might want to prepare a few examples of how you've successfully handled customer interactions in the past. This will demonstrate your ability to communicate effectively, which is crucial for the job.
✨Be Ready to Discuss IT Applications
Capita is looking for someone who is willing to learn new IT applications. Brush up on any relevant software or tools you’ve used before, and be prepared to discuss how quickly you can adapt to new technologies. Showing enthusiasm for learning will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest in the role but also helps you determine if the company culture is a good fit for you.
