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- Tasks: Visit homes, explain TV licence options, and assist with payment plans.
- Company: Dynamic consulting and digital services firm in Guildford.
- Benefits: Generous salary, flexible hours, and company car or allowance.
- Why this job: Make a difference in your community while enjoying flexibility and great perks.
- Qualifications: Strong communication skills and a full UK driving licence required.
- Other info: Ideal for those seeking a customer-facing role with growth potential.
The predicted salary is between 36000 - 60000 £ per year.
A consulting and digital services firm is seeking a Television Licence Field Officer in the Guildford area. In this role, you will visit addresses without a TV licence, explain options to customers and help manage their payment plans.
Strong communication skills and a full UK driving licence are essential, while experience in customer-facing roles is preferred.
The position offers a generous salary, flexibility in hours, and additional benefits, including a company car or car allowance.
TV Licence Field Officer – Flexible 36.5h, Guildford employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TV Licence Field Officer – Flexible 36.5h, Guildford
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in the role. Plus, it gives us a chance to see how well you fit into our culture!
✨Tip Number 2
Practice your communication skills! As a TV Licence Field Officer, you'll need to explain options clearly to customers. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Be ready to share examples from your past customer-facing roles. We love hearing about how you've handled tricky situations or helped customers find solutions. It shows us your problem-solving skills in action!
✨Tip Number 4
Apply through our website for the best chance of landing the job! It streamlines the process and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace TV Licence Field Officer – Flexible 36.5h, Guildford
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about interacting with customers, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can explain options effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the TV Licence Field Officer role. Mention any relevant experience in customer-facing roles that shows you can handle conversations with ease.
Be Honest About Your Driving Experience: As a full UK driving licence is essential for this position, be upfront about your driving experience in your application. If you have a clean driving record or any relevant driving experience, make sure to mention it!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Capita
✨Know Your Stuff
Before the interview, make sure you understand the role of a TV Licence Field Officer. Familiarise yourself with the responsibilities, such as explaining options to customers and managing payment plans. This will show that you're genuinely interested and prepared.
✨Show Off Your Communication Skills
Since strong communication skills are essential for this role, practice articulating your thoughts clearly. You might want to prepare examples from previous customer-facing roles where you successfully resolved issues or helped customers understand complex information.
✨Be Ready to Discuss Flexibility
This position offers flexible hours, so be prepared to discuss how you can manage your time effectively. Think about your previous experiences where you had to adapt to changing schedules or work independently, and share those stories during the interview.
✨Dress the Part
Even though this is a field role, first impressions matter! Dress smartly for the interview to convey professionalism. It shows that you take the opportunity seriously and respect the interviewers' time.
