FM Contract Manager in Gloucester

FM Contract Manager

Capita Gloucester, England, United Kingdom

Join to apply for the FM Contract Manager role at Capita. This role is based at our office in Gloucester.

We’re truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds.

What you’ll be doing

• oversee delivery and performance of the Capita FM Team members
• manage stakeholder relationships, acting as the primary point of contact for clients and partners
• monitor financial performance, budgets, and forecasts to ensure cost efficiency
• contribute to contract reviews, audits, and reporting to maintain compliance and transparency
• identify risks and implement mitigation strategies to protect service continuity
• drive continuous improvement initiatives to enhance operational effectiveness

What we’re looking for

• proven experience managing PFI or complex facilities management contracts
• strong understanding of compliance frameworks and contractual obligations
• excellent stakeholder management and communication skills
• ability to deliver operational initiatives and manage budgets effectively
• knowledge of risk management and performance improvement techniques
• proactive, solution-focused approach with strong organisational skills

Benefits

• A competitive basic salary
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• A paid day out of the office, volunteering for our charity partners or a cause of your choice
• A discretionary annual bonus / car allowance or company car – if applicable
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn on an inclusive platform
• Free on-site parking – making your commute easier and more convenient.

Equal Opportunity

At Capita, we’re an equal opportunity and disability confident employer. We want everyone to have the best chance of succeeding. If you need adjustments during recruitment, email reasonableadjustments@capita.com or call 07784 237318.