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- Tasks: Provide gas safety advice and technical support to stakeholders and the public.
- Company: Join Capita, a leader in public and private sector solutions.
- Benefits: Enjoy 23 days holiday, flexible working, and a range of employee perks.
- Why this job: Make a real impact on gas safety standards and compliance.
- Qualifications: 8 years in the gas industry with relevant certifications required.
- Other info: Be part of a diverse team committed to your career growth.
The predicted salary is between 36000 - 60000 £ per year.
2 days ago Be among the first 25 applicants
This range is provided by Capita. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
The role of the Gas Support Officer is to provide technical information and gas safety advice to all stakeholders and the general public, so that safety standards are maintained and improved, to ensure that Gas Safe Register is promoted throughout the gas industry, associated trades and the general public.
What you’ll be doing:
- Respond efficiently to telephone, written and e‑mail enquiries on gas associated building industries and Nationally Accredited Certification Scheme for Individual Gas Fitting Operatives (ACS) from stakeholders and the general public providing high quality answers both in writing and orally so that gas safety awareness is increased, and legislation complied with.
- Provide accurate technical support and advice to other Gas Safe Register departments to ensure compliance with relevant legislation and industry related normative documents.
- Manage the process of researching, compiling, writing and editing the production of technical articles, technical publications and bulletins, to ensure technical accuracy and consistency in order to maintain high standards.
- Provide cover for Technical Officers in other areas as required to maintain Company service standards.
- Constantly review and provide technical information taking into account industry changes and technical standards
What we’re looking for:
- Minimum of 8 years working experience within the Gas industry
- City and Guilds / NVQ in gas service engineering.
- Appropriate Accredited Certification Scheme proof of competence (ACS assessments).
- Broad knowledge of gas industry
- Excellent understanding of health & safety, Building Regulations and other legislation.
Other:
- Ability to gather data and research so that effective decision making processes can be applied.
- Strong prioritising, co‑ordination, time management skills and the ability to work under significant pressure
- A good knowledge and understanding of computer based systems
About Government Services
For more than 30 years Capita has been working across the public and private sectors, solving the complex challenges of our clients, increasing productivity, enhancing their use of technology and data, improving customer and public services and adding value to the UK and local economies.
Capita is committed to the local government sector and is the market leader in the delivery of Planning Resilience Services to Local Authority clients. We have worked with over 100 Local Authority clients nationwide, and have an outstanding track record of providing Development Management & Planning Policy and Consultancy services
What’s in it for you?
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- A discretionary annual bonus / car allowance or company car – if applicable
- Auto‑enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Reiterate flexible or remote working options if available or highlight if business is open to discussing
- At our *insert location* office, you’ll also benefit from (e.g. discounted membership at the onsite gym / free parking / weekly lunch club etc.)
Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You’ll become part of a diverse network of talented, forward‑thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth – offering endless opportunities to expand your skills, explore new paths, and advance your career.
Join us and discover a career with purpose. #CareersWithPurpose
Customer first, always Fearless innovation ✅ Achieve together Everyone is valued
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
At Capita, we’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team – CPScareers@capita.com.
As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.
Seniority level
- Mid‑Senior level
Employment type
- Full‑time
Job function
- Customer Service, Engineering, and Quality Assurance
- Oil Extraction
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Gas Support Officer employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Support Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the gas industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Gas Support Officer roles and practice your responses. Make sure you can showcase your technical knowledge and experience confidently.
✨Tip Number 3
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Gas Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in the gas industry. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; explain how your skills and experience make you a great fit for the Gas Support Officer role. We want to see how you can contribute to our team!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Capita
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to gas safety and the relevant legislation. Familiarise yourself with the Nationally Accredited Certification Scheme and be ready to discuss how your experience aligns with the requirements of the Gas Support Officer role.
✨Practice Your Communication Skills
Since you'll be providing advice both in writing and orally, practice articulating complex technical information clearly and concisely. Consider doing mock interviews with a friend or family member to get comfortable with explaining gas safety concepts.
✨Showcase Your Problem-Solving Abilities
Prepare examples from your past work where you've successfully resolved issues or provided valuable support. Highlight your ability to gather data and make informed decisions, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations related to gas safety and compliance. Think through potential scenarios and how you would respond, demonstrating your prioritisation and time management skills under pressure.
