Functional Specialist - PIP - Quality
Functional Specialist - PIP - Quality

Functional Specialist - PIP - Quality

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Capita

At a Glance

  • Tasks: Audit assessment reports and provide constructive feedback to enhance quality standards.
  • Company: Join Capita, a leader in consulting and digital services, transforming connections for better outcomes.
  • Benefits: Enjoy remote work, competitive salary, generous holiday, and wellness perks like the Headspace app.
  • Why this job: Make a real impact by supporting professionals and improving assessment quality in a flexible environment.
  • Qualifications: Must be a UK registered Health Professional with DWP PIP approval and 12 months' experience.
  • Other info: Capita values diversity and offers an inclusive recruitment process for all applicants.

The predicted salary is between 36000 - 60000 £ per year.

Description :What you’ll be doingMaintain a comprehensive and topical understanding of the prevailing PIPAG and Clinical Guidance Notes emanating from the Clinical Governance Team, pro-actively seeking clarity if required.Quality check a specified volume of reports per day against the criteria determined and communicated by the in-house Clinical Governance Team based on their interpretation of the most topical PIPAG. Job Specification H Classified as Confidential •Provide, if necessary, constructive and impartial advice in the form of audit feedback to FS to enable them to amend and subsequently re-submit fit-for-purpose reports.As part of the audit feedback process to recognise strengths in the written reports making specific reference in the feedback.Provide constructive, impartial and supportive advice to FSs who contact the telephone support lines ensuring that the content of the conversation is, on every occasion accurately recorded in the appropriate section of CRM so FSQ colleagues can reference the interaction as part of any subsequent auditing which may be undertaken on the case discussed.As part of their Quality, Learning and Support process to alert the FSQTM where an emotional or clinical support requirement has been identified for a FS.Ensure continuous full compliance with Capita Group and Local Online Mandatory Training (OMT) and Continuous Professional Development (CPD) modules. – abiding to Capita’s policies and procedures.Maintain professional registration and Authority Approval and to act in accordance with the relevant UK Professional Code of Conduct, being accountable for your own practice and professional actions at all times.Contribute to clinical and service transformation including piloting new initiatives.Undertake any other duties, as required by the Business commensurate with the role.Be clinically calibrated to the standards set by the CMO and Clinical Governance Mgt. TeamWhat we’re looking for(Essential)Experienced UK registered Health Professional with a minimum of 12 months’ post registration experience and current and unrestricted professional registration with any of the following bodies: GMC, NMC, HCPC.Have current DWP PIP approval & maintain approved Functional Specialist status, as awarded by DWP/DfC, with no restrictions pending or in progress to professional registration and a minimum of 12 months’ experience as Functional Specialist.Experience of clinical effectiveness, quality assurance standards, feedback, peer review, audit methodology and, or impartial reviewIn-depth knowledge of the physiological, pathological, social and cultural issues which underpin the PIP assessment criteria and attention to detailOral and written proficiency to enable the writing of succinct audit feedback and discussion records on CRM, listening carefully to others and ensuring dialogue is two-way recognising FS will have a range of experience and tenure.Working understanding of clinical governance.About HAASThe Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The purpose of the assessment is to understand how an illness or disability affects a person’s daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive any benefits. The Health Assessment Advisory Service is delivered on behalf of the DWP & DfC by Capita.What’s in it for you?A competitive basic salary of £42,000 plus quarterly performance bonus.25 days’ holiday (rising to 27) with the opportunity to buy extra leaveThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choiceA discretionary annual bonus / car allowance or company car – if applicableAuto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty moreVoluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technologyAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformReiterate flexible or remote working options if available or highlight if business is open to discussingAccess to the Headspace app for you and up to 5 family or friends.Unlock Your Potential with CapitaAt Capita, your career can take you wherever your ambition leads. You\’ll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.Join us and discover a career with purpose. #CareersWithPurpose

Functional Specialist - PIP - Quality employer: Capita

Capita is an exceptional employer, offering a fully remote position for Functional Specialists that prioritises employee growth and well-being. With a competitive salary, generous holiday allowance, and a commitment to professional development, employees can thrive in a supportive and inclusive work culture. The opportunity to engage in meaningful work that impacts individuals' lives, alongside access to diverse employee networks and flexible working options, makes Capita a rewarding place to build your career.
Capita

Contact Detail:

Capita Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Functional Specialist - PIP - Quality

✨Tip Number 1

Familiarise yourself with the PIP Assessment Guide (PIPAG) and Clinical Governance standards. Being well-versed in these guidelines will not only help you in your role but also demonstrate your commitment to quality assurance during any discussions or interviews.

✨Tip Number 2

Network with other Functional Specialists and Quality assessors in the field. Engaging with professionals who are already in similar roles can provide insights into the job expectations and may even lead to referrals or recommendations.

✨Tip Number 3

Prepare for potential interview questions by reflecting on your past experiences as a Functional Specialist. Think about specific instances where you provided constructive feedback or improved report quality, as these examples will showcase your skills effectively.

✨Tip Number 4

Stay updated on the latest developments in clinical governance and quality assurance practices. This knowledge will not only enhance your expertise but also show that you are proactive and dedicated to continuous improvement in your field.

We think you need these skills to ace Functional Specialist - PIP - Quality

Functional Assessment Expertise
Quality Assurance Standards
Clinical Governance Knowledge
Audit Methodology
Impartial Review Skills
Constructive Feedback Provision
Attention to Detail
Oral and Written Communication Skills
CRM Proficiency
Understanding of PIP Assessment Criteria
Clinical Effectiveness Experience
Peer Review Experience
Continuous Professional Development (CPD)
Emotional and Clinical Support Awareness
Professional Registration Maintenance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a Functional Specialist, particularly your DWP PIP approval and any relevant auditing or quality assurance work. Use keywords from the job description to demonstrate your fit for the role.

Craft a Strong Cover Letter: In your cover letter, explain why you are passionate about quality assurance in assessments. Mention specific experiences that showcase your ability to provide constructive feedback and support professional development.

Showcase Relevant Skills: Emphasise your understanding of clinical governance and your ability to maintain compliance with policies. Highlight your oral and written communication skills, especially in relation to providing audit feedback and engaging with Functional Specialists.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are clear and concise. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Capita

✨Know Your PIPAG Inside Out

Make sure you have a thorough understanding of the PIP Assessment Guide (PIPAG) and the Clinical Guidance Notes. Familiarise yourself with the latest updates and be prepared to discuss how these guidelines influence your quality assurance processes.

✨Showcase Your Audit Experience

Be ready to share specific examples of your experience in auditing assessment reports. Highlight any feedback you've provided that led to improvements, as this demonstrates your ability to enhance quality standards effectively.

✨Demonstrate Communication Skills

Since the role involves providing constructive feedback, practice articulating your thoughts clearly and succinctly. Prepare to discuss how you handle difficult conversations and ensure that your dialogue is supportive and two-way.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-life scenarios. Think about situations where you had to apply clinical governance principles or manage emotional support needs, and be ready to explain your approach.

Functional Specialist - PIP - Quality
Capita
Location: London
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