Finance Administrator

Finance Administrator

Home based – occasional travel to the Darlington office may be required

We have an exciting opportunity for a Finance Administrator to join our team that supports the Teachers Pensions contract.

You will identify and manually calculate arrears of contributions, refunds, emoluments and interfund adjustment and chase by e-mail and telephone outstanding invoices for payment from employees and employers.

Job Description

What will you be doing:

• Invoice for cases
• Collect outstanding funds from employees and employers by e-mail and telephone
• Complete administration duties in an accurate and effective manner in accordance with the daily schedule. To include emails and telephone enquiries.
• Deliver a high standard of customer service, ensuring that each customer is happy with the service that they have received
• Work as part of a team to ensure service level agreements are adhered to
• Create and maintain consistent and accurate records

What we’re looking for:

• Administration experience ideally in finance or credit control
• Excellent numeracy and data inputting skills.
• Accuracy, attention to detail and quality management \’get it right first time\’
• Strong communication skills and call handling ability
• Comfortable to chase and collect outstanding funds by telephone and e-mail
• Microsoft Office Applications
• Project Management skills – Ability to understand and interpret project plans. Ability to evaluate and track progress
• A basic understanding of pensions

About Capita Pension Solutions

At Capita Pension Solutions (CPS)we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2025 and beyond.

What’s in it for you?

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We\’re driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We\’re committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

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