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- Tasks: Provide expert advice on employee relations issues and support managers and employees.
- Company: Capita is a leading outsourcer, enhancing business processes for clients across various sectors.
- Benefits: Enjoy remote work, competitive salary, 23 days holiday, and flexible time banking options.
- Why this job: Join a fun, fast-paced team with opportunities for learning and career development.
- Qualifications: Team player with ER advisory experience; CIPD qualification is a plus but not essential.
- Other info: We promote an inclusive workplace and offer support for diverse needs.
The predicted salary is between 28800 - 43200 £ per year.
We are currently recruiting for an Employee Relations Advisor to join our team on a fixed term contract basis until the end of October 2025.
We offer:
- Permanent remote working
- Fantastic team
- Opportunities to learn and develop
- Fast paced and rewarding role
- Fun environment
- Time banking
As an ER Advisor in the ER Hub, you will provide advice and expertise to managers and employees, covering all employee relations issues and employment legislation, across Capita (UK and ROI), and you will play a key part in our continued success.
We work Monday to Friday, 37.5 hours a week, from wherever we live in the UK, as long as you have good WIFI.
What you will be doing:
- Providing consistent ER advice and guidance to managers and employees including absence management, welfare and OH referrals, AWOL, performance, disciplinary and grievance appeals.
- Facilitating a proactive approach to absence management to ensure a smooth return to work.
- Raising awareness of the importance of undertaking maternity, DSE, stress and other risk assessments.
- Supporting the business in managing mental health issues and creating a healthy work environment.
- Ensuring accurate and timely recording and management of ER cases on the case management system.
- Acting as the initial point of escalation from the ER Assistants.
What we’re looking for:
- Team player
- ER Advisory experience, a good working knowledge of theory, legislation, and best practice.
- CIPD qualified desirable but not essential.
- Shared service centre experience preferable but not essential.
- Excellent written and telephone communication skills.
- Well organised, with ability to work to tight deadlines and excellent attention to detail.
What’s in it for you:
- Remote working
- A competitive basic salary
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
- Flexibility through time banking giving you up to an extra 12 days off per year.
- Opportunities to develop and progress.
- Paid volunteering day with a charity of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more.
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita’s 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology.
We’re embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders. You’ll be joining a large network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.
If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you.
Employee Relations Advisor - FTC employer: Capita
Contact Detail:
Capita Recruiting Team
reasonableadjustments@capita.com
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Advisor - FTC
✨Tip Number 1
Familiarise yourself with the key employee relations issues mentioned in the job description, such as absence management and performance reviews. This will help you demonstrate your understanding of the role during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Capita to gain insights into their culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 3
Stay updated on current employment legislation and best practices in employee relations. Being knowledgeable about recent changes can set you apart as a candidate who is proactive and well-informed.
✨Tip Number 4
Prepare specific examples from your past experience that showcase your ability to handle employee relations issues effectively. Having these ready will help you articulate your skills and experiences confidently during interviews.
We think you need these skills to ace Employee Relations Advisor - FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employee relations. Focus on your advisory roles, knowledge of employment legislation, and any specific achievements that demonstrate your ability to manage ER cases effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, such as absence management and supporting mental health initiatives.
Showcase Communication Skills: Since excellent written communication is crucial for this role, ensure your application is free from errors and clearly structured. Use professional language and provide examples of how you've effectively communicated in previous positions.
Highlight Teamwork Experience: As a team player, include examples of how you've collaborated with others in past roles. This could involve working with managers or employees to resolve issues, which is key for the Employee Relations Advisor position.
How to prepare for a job interview at Capita
✨Understand Employee Relations Fundamentals
Make sure you brush up on your knowledge of employee relations theory, legislation, and best practices. Being able to discuss these topics confidently will show that you're well-prepared and knowledgeable about the role.
✨Demonstrate Communication Skills
Since excellent written and verbal communication skills are crucial for this position, practice articulating your thoughts clearly. You might even want to prepare examples of how you've effectively communicated in previous roles.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks, especially under tight deadlines. Providing specific examples from your past experiences can help illustrate your organisational abilities.
✨Prepare for Scenario-Based Questions
Expect questions that require you to think on your feet, such as how you would handle a specific employee relations issue. Practising responses to common scenarios can help you feel more confident during the interview.
