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- Tasks: Conduct needs assessments and provide tailored support for students with disabilities.
- Company: Capita has been a trusted provider of DSA services since 2005, supporting thousands of students.
- Benefits: Enjoy competitive salary, generous holiday, volunteering days, and various lifestyle perks.
- Why this job: Make a real impact on students' lives while working in a supportive and inclusive environment.
- Qualifications: Knowledge of DSA funding and assistive technology is essential; strong communication skills required.
- Other info: This is a hybrid role with a 6-month contract, offering potential for extension.
The predicted salary is between 28800 - 43200 £ per year.
Join Capita as a DSA Needs Assessor and be part of our team providing Disabled Students’ Allowance (DSA) services. We work with the Student Loans Company (SLC) to offer a seamless digital experience for students in East England, the Midlands, London and Wales. Our services include needs assessments, sourcing equipment, training, and ongoing support for around 30,000 university students annually.
In this hybrid role, you will prepare for and conduct DSA needs assessment meetings, complete reports, and travel as needed to meet clients. This role is initially for a 6-month contract with the possibility of extension. We welcome applications from diverse backgrounds, especially from Black, Asian, and other ethnic minority communities.
What you’ll be doing:
- Holding a structured meeting with an individual to identify appropriate study and support strategies to facilitate participation in their study activities including, and where appropriate, Non-Medical Helper (NMH) and travel support.
- Evaluate the suitability of, and offer advice on appropriate hardware, software, assistive technology and other aids for each individual.
- Produce formal written needs assessment reports in an appropriate format and in accordance with relevant guidance and Key Performance Indicators (KPIs).
- Respond to post-assessment queries received from the customer or relevant Funding Body within the required timeframe.
- Conduct a review of a customer’s needs when requested.
What we are looking for:
- Extensive knowledge of the DSA funding guidance.
- An in-depth understanding and current knowledge of a range of relevant Assistive Technology (software and hardware) and its role in addressing challenges across a broad range of disabilities.
- Exemplary communication skills.
- Excellent report writing abilities and attention to detail.
- Adept at working to strict KPIs and producing work of excellent quality.
- Reliable and dependable with sound organisational skills.
Capita is committed to the local government sector and is the market leader in the delivery of Planning Resilience Services to Local Authority clients. We have worked with over 100 Local Authority clients nationwide, and have an outstanding track record of providing Development Management & Planning Policy and Consultancy services.
What’s in it for you?
- A competitive basic salary.
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
- You’ll get the chance to follow your chosen career path anywhere in Capita.
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.
DSA Assessor employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DSA Assessor
✨Tip Number 1
Familiarise yourself with the Disabled Students’ Allowance (DSA) funding guidance. Understanding the nuances of this guidance will not only help you in your role but also demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Brush up on your knowledge of assistive technology, both hardware and software. Being able to discuss specific tools and their benefits for various disabilities will set you apart as a knowledgeable candidate.
✨Tip Number 3
Practice your communication skills, especially in a structured meeting format. Role-playing assessment meetings with a friend can help you feel more confident and articulate when discussing support strategies with potential clients.
✨Tip Number 4
Network with current or former DSA Assessors if possible. They can provide insights into the role and share tips on what Capita values in candidates, giving you an edge in your application process.
We think you need these skills to ace DSA Assessor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a DSA Assessor. Familiarise yourself with the Disabled Students’ Allowance (DSA) services and the specific needs assessment process.
Tailor Your CV: Highlight your relevant experience and skills that align with the job description. Emphasise your knowledge of assistive technology, communication skills, and report writing abilities, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for supporting students with disabilities. Mention any relevant experiences and how they have prepared you for this role, particularly in conducting needs assessments.
Proofread Your Application: Ensure that your CV and cover letter are free from errors. Attention to detail is key, especially since the role requires excellent report writing skills. Consider asking someone else to review your application before submission.
How to prepare for a job interview at Capita
✨Know Your DSA Inside Out
Make sure you have a solid understanding of the Disabled Students' Allowance (DSA) funding guidance. Familiarise yourself with the latest updates and how they impact students, as this knowledge will be crucial during your interview.
✨Showcase Your Communication Skills
As a DSA Assessor, you'll need exemplary communication skills. Practice articulating your thoughts clearly and concisely, and be prepared to demonstrate how you would conduct a needs assessment meeting effectively.
✨Prepare for Report Writing Questions
Since report writing is a key part of the role, be ready to discuss your experience in producing formal written reports. You might even want to bring examples of your previous work to showcase your attention to detail and writing abilities.
✨Emphasise Team Collaboration
While the role involves independent working, Capita values team players. Be prepared to discuss how you've successfully collaborated with colleagues in the past and how you can contribute to a positive team environment.
